Need More Info Game crashing when entering town scene, with possible solution

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Version number
v1.2.7
Branch
Main
Modded/unmodded
Yes, but I removed mods.
Szentgyörgyi

Szentgyörgyi

Sergeant Knight
Old Guard
Summary: GPU driver crashes when entering certain town scenes with error message:
d3d_device_context_ -> Map at rglGPU_device::lock_texture Failed! The GPU device instance has been suspended
How to Reproduce:
Have latest AMD drivers.
Have any version of Bannerlord.
Try entering certain town scenes (Amprela and Amytatis give consistent results).
Have you used cheats and if so which: no
Scene Name (if related): Amprela/Amytatis
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10
GPU: AMD Radeon RX 5700 XT
GPU Driver Version: 23.12.1
CPU: AMD Ryzen 7 3700X
RAM: 32GB
Motherboard: TUF X570+
Storage Device (HDD/SSD): Samsung 980PRO


Probably same issue as these threads:
forums.taleworlds.com

Need More Info - [Mount Blade 2 Bannerlord] Crash As soon as I set foot in a city

I bought the game recently and I immediately noticed that as soon as I set foot in a big city [Amitatys] the game crashes and crashes with an amd window appearing that says: NSIS ERROR, and then another window that says: “D3d_device_context _-> Map to rglGPU_device :: lock_texture failed! The...
forums.taleworlds.com forums.taleworlds.com
forums.taleworlds.com

Need More Info - v1.2.5 gpu crash upon entering Pen Cannoc town scene

Summary:I load a save, make my way to Pen Cannoc, enter town, gpu times out and kicks me out of the game. How to Reproduce:Load autosave > Go to Pen Cannoc > Enter town scene > crash Have you used cheats and if so which: No Scene Name (if related): Pen Cannoc town Media (Screenshots & Video)...
forums.taleworlds.com forums.taleworlds.com
forums.taleworlds.com

Need More Info - GPU Crash when starting siege battle at Onira

Summary: d3d_device_context_ -> Map at rglGPU_device::lock_texture Failed! The GPU device instance has been suspended How to Reproduce: Begin siege battle as attacker at Onira Have you used cheats and if so which: No Scene Name (if related): Media (Screenshots & Video): Computer Specs: OS...
forums.taleworlds.com forums.taleworlds.com

I tried several solutions, including the one recommended in the mentioned threads (upping page file size). Nothing worked.

So I started doing some testing:

Tried different graphics settings, everything lowered as far as possible -> no luck.
Tried different game versions -> no luck. I could reproduce the crash on pre-release versions too.
Tried installing on Linux with proton. Could not reproduce the crash there. Though it might be from vulkan, so I tried running Bannerlord with dxvk on windows, still crashing.
So if dxvk wasn't it, maybe an earlier driver? Sure enough after testing it with driver version 23.2.1 the issue went away.

tl;dr: Reverting to older AMD GPU driver fixes this issue.

I haven't tried bisecting the amd drivers to figure out which version was the culprit, since that would take a lot of time, but maybe some of you having the same issue can chip in?

Steps to revert to older AMD driver:
1. Disable window's automatic driver update
2. Use DDU to wipe the old driver.
3. Install older driver from AMD's website, for 5700xt it's https://www.amd.com/en/support/prev...d-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Edit: From my testing the latest working amd gpu driver is version 23.5.2.

Edit2: the issue persists with version 1.2.7 of the game
 
Last edited:
Great find ! every bit of testing and fixes / work-arounds helps many.

I had Locked texture error with an nVidia 1080 GPU . So maybe the issue is buggy drivers, both AMD and nVidia ? AMD are famous for buggy drivers :grin:
 
archaicwarrior said:
Great find ! every bit of testing and fixes / work-arounds helps many.

I had Locked texture error with an nVidia 1080 GPU . So maybe the issue is buggy drivers, both AMD and nVidia ? AMD are famous for buggy drivers :grin:
Click to expand...
bro if this is the only game which crashes means they don't make the game work for amd =/ I mean, what would you like me to do to use a 3-4 year old version only to have all my other games crash?
 
I'll do some more testing later today, try to find out which driver update introduced changes that trigger the issue.
Though it has to be said I don't remember having this issue with any other video game.

It might be the case of Bannerlord's engine relying on gpu drivers to work in a certain way, then when the drivers are updated the rug is pulled out from under Bannerlord and we get these crashes.

Megas said:
the procesor or the video card?
Click to expand...
Video card.
 
Szentgyörgyi said:
I'll do some more testing later today, try to find out which driver update introduced changes that trigger the issue.
Though it has to be said I don't remember having this issue with any other video game.

It might be the case of Bannerlord's engine relying on gpu drivers to work in a certain way, then when the drivers are updated the rug is pulled out from under Bannerlord and we get these crashes.


Video card.
Click to expand...
i have ryzen 7 3700x and Rx 590 (8gb) =/ thanks anyway =}}
 
Did some more testing, trying to figure out which driver update would trigger the issue.
From my testing the latest working version is 23.5.2, while the next version available from AMD's website, 23.7.1, will trigger the crash.

Edit: I didn't test all of them, went with 23.2.1 -> 23.5.2 -> 23.8.1 -> 23.7.1 to narrow it down easily, assuming the issue isn't fixed/regressing anywhere.
 
Szentgyörgyi said:
Did some more testing, trying to figure out which driver update would trigger the issue.
From my testing the latest working version is 23.5.2, while the next version available from AMD's website, 23.7.1, will trigger the crash.
Click to expand...
it seems quite correct, now the question is why it crashes? =}
 
Szentgyörgyi said:
Did some more testing, trying to figure out which driver update would trigger the issue.
From my testing the latest working version is 23.5.2, while the next version available from AMD's website, 23.7.1, will trigger the crash.

Edit: I didn't test all of them, went with 23.2.1 -> 23.5.2 -> 23.8.1 -> 23.7.1 to narrow it down easily, assuming the issue isn't fixed/regressing anywhere.
Click to expand...
forums.taleworlds.com

Need More Info - The game crash in the arena / tournament

Summary: The game crash in the arena / tournament How to Reproduce: The game crash in the arena, whether I participate in a tournament or just enter the arena the game crash, I do not play with any mode Have you used cheats and if so which: No Scene Name (if related): Media (Screenshots &...
forums.taleworlds.com forums.taleworlds.com
 
So from the driver release notes we have
Fixed Issues

Certain virtual reality games or applications may encounter suboptimal performance or occasional stuttering on Radeon™ RX 7000 series GPUs.
Application crash or driver timeout may be observed during playback of AV1 video content using DaVinci Resolve™ Studio.
Improvements to high idle power when using select 4k@144Hz FreeSync enabled displays or multimonitor display configurations (such as 4k@144HZ or 4k@120Hz + 1440p@60Hz display) using on Radeon™ RX 7000 series GPUs.
Intermittent corruption may be observed playing WWE 2K23™ on some AMD Graphics Products, such as the Radeon™ RX 7900 XTX.
Intermittent corruption may be observed after switching windows while playing Nioh 2™ on some AMD Graphics Products, such as the Radeon™ RX 6800 XT.
Improvements to performance while playing The Great War: Western Front™.

Known Issues

Application crash may be intermittently observed while playing RuneScape™ on some AMD Graphics Products, such as the Radeon™ RX 5700 XT.
Intermittent corruption may be observed around some player models while playing Hatsune Miku: Project DIVA Mega Mix+™ on some AMD Graphics Products, such as the Radeon™ RX 6900 XT.
Stuttering may be observed while playing Call of Duty®: Modern Warfare® II with Radeon™ Anti-Lag enabled. As a temporary solution, users encountering this are recommended to disable the Anti-Lag in the per-game settings.
Performance Metrics Overlay may report N/A for FPS on various games.
Display signal may be lost after switching windows on certain Adaptive-Sync enable displays on some AMD Graphics Products, such as the Radeon™ RX 7900 XTX.
Higher than expected GPU Memory Utilization when using certain Record and Stream settings such as Instant Replay.
Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

At first glance my bet would be on

> Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

I'm going to test to see if disabling that on latest drivers does anything.
 
Szentgyörgyi said:
So from the driver release notes we have
Fixed Issues

Certain virtual reality games or applications may encounter suboptimal performance or occasional stuttering on Radeon™ RX 7000 series GPUs.
Application crash or driver timeout may be observed during playback of AV1 video content using DaVinci Resolve™ Studio.
Improvements to high idle power when using select 4k@144Hz FreeSync enabled displays or multimonitor display configurations (such as 4k@144HZ or 4k@120Hz + 1440p@60Hz display) using on Radeon™ RX 7000 series GPUs.
Intermittent corruption may be observed playing WWE 2K23™ on some AMD Graphics Products, such as the Radeon™ RX 7900 XTX.
Intermittent corruption may be observed after switching windows while playing Nioh 2™ on some AMD Graphics Products, such as the Radeon™ RX 6800 XT.
Improvements to performance while playing The Great War: Western Front™.

Known Issues

Application crash may be intermittently observed while playing RuneScape™ on some AMD Graphics Products, such as the Radeon™ RX 5700 XT.
Intermittent corruption may be observed around some player models while playing Hatsune Miku: Project DIVA Mega Mix+™ on some AMD Graphics Products, such as the Radeon™ RX 6900 XT.
Stuttering may be observed while playing Call of Duty®: Modern Warfare® II with Radeon™ Anti-Lag enabled. As a temporary solution, users encountering this are recommended to disable the Anti-Lag in the per-game settings.
Performance Metrics Overlay may report N/A for FPS on various games.
Display signal may be lost after switching windows on certain Adaptive-Sync enable displays on some AMD Graphics Products, such as the Radeon™ RX 7900 XTX.
Higher than expected GPU Memory Utilization when using certain Record and Stream settings such as Instant Replay.
Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

At first glance my bet would be on

> Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

I'm going to test to see if disabling that on latest drivers does anything.
Click to expand...
i have rx590 (8gb) =}
 
Szentgyörgyi said:
So from the driver release notes we have
Fixed Issues

Certain virtual reality games or applications may encounter suboptimal performance or occasional stuttering on Radeon™ RX 7000 series GPUs.
Application crash or driver timeout may be observed during playback of AV1 video content using DaVinci Resolve™ Studio.
Improvements to high idle power when using select 4k@144Hz FreeSync enabled displays or multimonitor display configurations (such as 4k@144HZ or 4k@120Hz + 1440p@60Hz display) using on Radeon™ RX 7000 series GPUs.
Intermittent corruption may be observed playing WWE 2K23™ on some AMD Graphics Products, such as the Radeon™ RX 7900 XTX.
Intermittent corruption may be observed after switching windows while playing Nioh 2™ on some AMD Graphics Products, such as the Radeon™ RX 6800 XT.
Improvements to performance while playing The Great War: Western Front™.

Known Issues

Application crash may be intermittently observed while playing RuneScape™ on some AMD Graphics Products, such as the Radeon™ RX 5700 XT.
Intermittent corruption may be observed around some player models while playing Hatsune Miku: Project DIVA Mega Mix+™ on some AMD Graphics Products, such as the Radeon™ RX 6900 XT.
Stuttering may be observed while playing Call of Duty®: Modern Warfare® II with Radeon™ Anti-Lag enabled. As a temporary solution, users encountering this are recommended to disable the Anti-Lag in the per-game settings.
Performance Metrics Overlay may report N/A for FPS on various games.
Display signal may be lost after switching windows on certain Adaptive-Sync enable displays on some AMD Graphics Products, such as the Radeon™ RX 7900 XTX.
Higher than expected GPU Memory Utilization when using certain Record and Stream settings such as Instant Replay.
Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

At first glance my bet would be on

> Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

I'm going to test to see if disabling that on latest drivers does anything.
Click to expand...
I'm starting to get tired, I just want to play the game, I just reported to amd
 
Szentgyörgyi said:
Did some more testing, trying to figure out which driver update would trigger the issue.
From my testing the latest working version is 23.5.2, while the next version available from AMD's website, 23.7.1, will trigger the crash.

Edit: I didn't test all of them, went with 23.2.1 -> 23.5.2 -> 23.8.1 -> 23.7.1 to narrow it down easily, assuming the issue isn't fixed/regressing anywhere.
Click to expand...
so the game still crashes on an older version or?
 
Szentgyörgyi said:
At first glance my bet would be on

> Performance drop may be experienced for DirectX® 11 games on AMD Radeon™ RX 5600 XT when AMD SmartAccess Memory is Enabled. As a temporary workaround, users encountering this are recommended to disable SmartAccess Memory in the Performance Tuning Page.

I'm going to test to see if disabling that on latest drivers does anything.
Click to expand...
Tested this, installed latest driver, disabled SAM, crash still occurring, so that's not it.
 
I just tested the oldest driver version for the rx590 i can get, and it still crashes (22.11.1) , if I remember correctly, the game had no crash on version 19.+ , but the oldest version now is 22.11.1
 
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