I think that they dont wanna bring a hot fix just for one case, but for several. So it takes them longer.
Waiting for other game breaking bugs(gathering information)
Set priorities internal
Asign the developer for the fixes
Testing the fixes(if they collide with other game code)
Release the fixes
Beside that:
Develop new game mechanics
Conversations about the new game mechanics or future mechanics
Include the mechanics
Testing the new game mechanics
Looking out for bugs/deny some mechanics
Maybe there is more, but that is what I would think of a daily workflow of a dev. So I can understand when than there is a language barrier, they are not eager to share information with us.
Waiting for other game breaking bugs(gathering information)
Set priorities internal
Asign the developer for the fixes
Testing the fixes(if they collide with other game code)
Release the fixes
Beside that:
Develop new game mechanics
Conversations about the new game mechanics or future mechanics
Include the mechanics
Testing the new game mechanics
Looking out for bugs/deny some mechanics
Maybe there is more, but that is what I would think of a daily workflow of a dev. So I can understand when than there is a language barrier, they are not eager to share information with us.