Problem overview:
Mount and Blade 2: Bannerlord purchased at the Microsoft Store/Xbox on the Dec. 16th.
When I clicked Multiplayer-play to enter the game, it needed to log in. Then I clicked to log in, and an error is returned in a window: family sharing is prohibited
This is a game I purchased by myself. The purchase account and the login account are the same. The email address of the Microsoft account is the same as that of my account on this forum.
Proof (screenshot/video):
imgloc.com/i/4qgcL
imgloc.com/i/4qXtk
imgloc.com/i/4qpMx
Game version number: v1.0.2.5741
Computer Specifications:
Device name: Loong-Surface
Processor: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz
Onboard RAM: 16.0 GB
Graphics card: Nvidia Geforce GTX 1060ti 6GB
System type: 64-bit operating system, x64-based processor
Pen and touch Pen and touch support for 10 touch points
System:
Version: Windows 11 Pro
Version: 22H2
Installation date: 2022/9/13
OS version: 22622.598
Experience Windows Feature Experience Pack: 1000.22634.1000.0
Microsoft store and Xbox related service information:
Microsoft Store Version 22210.1401.11.0
Xbox Game Bar Version: 5.822.11281.0
Broadcast Plugin Version: 1.54.4001.0
KGL Version Loaded: 2209
KGL Service Version : 2209
KGL Last Check: 2022-12-19T00:50:24
OneSettings Last Check: 2022-12-18T18:09:31
KGL Location Encrypted: No
Game Services: 8.71.12001.0
Xbox APP: 2212.1001.38.0
Mount and Blade 2: Bannerlord purchased at the Microsoft Store/Xbox on the Dec. 16th.
When I clicked Multiplayer-play to enter the game, it needed to log in. Then I clicked to log in, and an error is returned in a window: family sharing is prohibited
This is a game I purchased by myself. The purchase account and the login account are the same. The email address of the Microsoft account is the same as that of my account on this forum.
Proof (screenshot/video):
imgloc.com/i/4qgcL
imgloc.com/i/4qXtk
imgloc.com/i/4qpMx
Game version number: v1.0.2.5741
Computer Specifications:
Device name: Loong-Surface
Processor: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz
Onboard RAM: 16.0 GB
Graphics card: Nvidia Geforce GTX 1060ti 6GB
System type: 64-bit operating system, x64-based processor
Pen and touch Pen and touch support for 10 touch points
System:
Version: Windows 11 Pro
Version: 22H2
Installation date: 2022/9/13
OS version: 22622.598
Experience Windows Feature Experience Pack: 1000.22634.1000.0
Microsoft store and Xbox related service information:
Microsoft Store Version 22210.1401.11.0
Xbox Game Bar Version: 5.822.11281.0
Broadcast Plugin Version: 1.54.4001.0
KGL Version Loaded: 2209
KGL Service Version : 2209
KGL Last Check: 2022-12-19T00:50:24
OneSettings Last Check: 2022-12-18T18:09:31
KGL Location Encrypted: No
Game Services: 8.71.12001.0
Xbox APP: 2212.1001.38.0
