Resolved Game Crashes on Armory Page (used to happen prior to the latest patch)

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Version number
1.6.2.283738
Branch
Main
Modded/unmodded
Unmodded

Safety_Tree

Recruit
Same problem. Sometimes works just fine for about a minute if I use windowed mode, but not consistently. Even with today's hotfix this is still occuring.


Computer Specs:
OS: Win 10
GPU: GTX 1050
GPU Driver Version: GeForce 472.12
CPU: AMD FX 4300 Quad Core
RAM: 8 Gigs
Motherboard:
Storage Device (HDD/SSD): HDD 1 Terabyte
No Mods
 
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MArdA TaleWorlds

Community Support & Localization
Community Support
M&BWBWF&SNWVC
To players who experienced this issue, you were not able to see the crash reporter tool, right?
 

Snorri

Recruit
WBNWVC
Today was another patch, it's says that many problems with customization was fixed, my problem still exist. Just like others in these topics says, freeze after seconds spend in armory, can't do anything but exit the game. I send again my programdata files. Sometimes game freeze after 3-6 seconds in armory, sometimes it's a minute. I was lucky to buy and use some armors from customization menu after many tries launching and exiting the game.

Can't say if it's related but game also freezes the same in banner selection menu if i choose one of them, but this is not as pain in the ass as this armory.
 
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Enter

Knight
It also happens to me when I start clan match. Game is getting stuck immediately after clan page is open. Please try to fix armory and clan page freezes as fast as possible. Such a freezes never happened to me before latest patch with skins.
 

Safety_Tree

Recruit
I don't know how much this helps, but after some personal testing, one item that consistently correlates with the game freezing is the "Cured Leather Lamellar Shirt". With today's patch, I can spend a slight bit more time in the Armory before it freezes, but if I try to customize a class with that as an option (Battanian Ranger, for example), it freezes. It might be a stretch, but maybe part of the issue is that certain customization options lend to critical rendering errors, or maybe errors in loading textures?
 

MArdA TaleWorlds

Community Support & Localization
Community Support
M&BWBWF&SNWVC
Have you tried verifying the game files or clean install? We are not able to reproduce this freeze internally and logs sadly did not help as we hoped for.
 

Enter

Knight
Have you tried verifying the game files or clean install? We are not able to reproduce this freeze internally and logs sadly did not help as we hoped for.
I have verified game files already two or three times since patch with skins has been released but the problem still remains. For those who experience this problem I can tell you that I run my game by Geforce Now and the problem was gone.
 

Aliaksandr

Veteran
I would like the developers to solve this problem, and not look for some workarounds. However, it seems that they only "made a helpless gesture." It's a shame 8-((
 

Bullero

Recruit
Have you tried verifying the game files or clean install? We are not able to reproduce this freeze internally and logs sadly did not help as we hoped for.

reinstalled several times on SSD and on Hard Drive with same results.

I don't know how much this helps, but after some personal testing, one item that consistently correlates with the game freezing is the "Cured Leather Lamellar Shirt". With today's patch, I can spend a slight bit more time in the Armory before it freezes, but if I try to customize a class with that as an option (Battanian Ranger, for example), it freezes. It might be a stretch, but maybe part of the issue is that certain customization options lend to critical rendering errors, or maybe errors in loading textures?

I dont think it's only armory related because this kicd of freeze happens also in clan tab section in MP. But armory is like 100% chance of freeze
 

Bullero

Recruit
Also I think the most close bug to this one is the long loading time when using mods, so game looks like it freezes, but it actually not.
 
Have you tried verifying the game files or clean install? We are not able to reproduce this freeze internally and logs sadly did not help as we hoped for.
I do not know how you guys try to reproduce the errors, but based on my assumption that devs have top of the line PCs, I would recommend, trying to reproduce it on a PC setup similar to the ones posted here. In any case, I hope you guys are not simply giving up on fixing the issue because you could not reproduce it, especially after so many players reported they had the same issue.
 
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Fyrskar

Recruit
Have you tried verifying the game files or clean install? We are not able to reproduce this freeze internally and logs sadly did not help as we hoped for.
I reinstalled the game, nothing has changed. I don't have any mods installed (or anything that could cause this kind of problem tbh).

If I'm being honest, this situation is pretty annoying. You have introduced a major feature to the game. A number of players can't access it. And now you state that you don't actually know how to fix the problem and suggest we look for the solution ourselves. This response is quite embarrassing and implies that you guys don't give a damn about the people who paid for your, unfinished, game.
 
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