Need More Info The game does not launch after the update

Users who are viewing this thread

Version number
v1.2.7
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Summary:
After updating the game to 1.2.7 it takes a very long time to open the startup window. After it appears, clicking on the "PLAY" button causes an error due to the processpipe_any.cpp file from steam_rel_client_win64.
Before the update everything worked fine.

How to Reproduce:
Start the game

Have you used cheats and if so which:
No

Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Windows 11 Pro
GPU: NVIDIA GeForce RTX 3060 Laptop
GPU Driver Version: 531.41
CPU: AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz
RAM: 64,0 GB
Motherboard: LENOBO LNVNB161216
Storage Device (HDD/SSD): 500 GB
 
This was the part i was talking about.

‘Launcher not Launching’ / Game is not launching Workarounds

If you experiencing any issues with the launcher, you can try the workarounds below to fix the issue:
  • Verify game files
    The first thing to do when experiencing any issue with the game is to verify the game files.
    After an update, there is always a chance of some of the game files being corrupted or missing. Unfortunately, we have no control over this. Verifying the game files after an update will ensure that the files are all correct. This can amend issues that can come up after an update.
  • Deleting the configs folder of the game located in the Documents folder.
    Configs folder consists of the configuration files that the game uses. They are mostly game options such as graphical settings, key bindings, and your latest Multiplayer perk selections. If you have installed any modification or experienced any issues after a version change these files might not get updated and thus can result in unexpected issues. Deleting the files or the folder as a whole will result in the re-creation of these files when you launch the game. This might help you resolve issues related to Launcher and options but please keep in mind that backing up the files before deleting them can help you not lose any game options you’ve set before.
    You can find these files in this pathway:
    C:\Users\USER.NAME\Documents\Mount and Blade II Bannerlord\Configs
  • The launcher is not launching
    If the game launcher is crashing before you can even see it, you can try to delete the "...\Mount & Blade II Bannerlord\bin" folder and verify the game files. If the issue still persists after these steps please take your time to open a thread in our technical support board with the launcher_log_xxx.txt file. We might need this file to investigate the issue properly. You can find that file in the pathway below. Please note that the ProgramData is a hidden folder by default.
    C:\ProgramData\Mount and Blade II Bannerlord\logs
  • Mod related
    If you have installed any modification (such as Fixed Launcher or any other mods that change launcher files) and you experience any issues, please make sure that you deleted all the mod-related files. Please keep in mind that we can’t offer support assistance to mod-related issues.
    If you have installed any modifications that change UI parts of the game and you experience any issues, delete the “spriteData.xml” file located in the "...\Mount & Blade II Bannerlord\GUI\GauntletUI” folder can fix the issue. This is an obsolete XML file that the game is not using at the moment. However, if a mod is installed before changing this file, the game tries to read it and crashes.
  • Unable to initialize Steam API
    If you can't launch the game through Bannerlord.exe and see the "Unable to initialize Steam API." warning please make sure that you have the "steam.target" file located in "...\Mount & Blade II Bannerlord\Modules\Native" folder.
  • Controlled Folder Access
    If the game is not launching properly, you can check the Windows Defender Settings for RansomWare Protection. You should add Mount & Blade II: Bannerlord to the list under Controlled Folder Access. To do that:
    • Open Windows Defender Security Center.
    • Click on Virus & threat protection.
    • Click the Virus & threat protection settings option.
    • Under "Controlled folder access," click the Allow an app through the Controlled folder access link.
    • Click the Add an allowed app button to add Bannerlord.
  • Microsoft OneDrive
    Even if you don’t know you are using Microsoft OneDrive, it would be a good idea to check if it is enabled or not. We have seen some of our players post that their files have been changed with the previous Microsoft OneDrive synced files. This might be the reason behind the issues you may experience. You should try deleting your OneDrive files. More info about that can be found here.
 
I reinstalled the game completely and checked everything according to the instructions given, but it didn't change the situation. The error has not disappeared or changed.
https://ibb.co/vYGrrLy

P.S. I reinstall version 1.1.6.26219 - all work fine. Launcher window opens quickly, no error.
 
Last edited:
Installed STEAM client on another computer and installed Bannerlord II. All the same - version 1.1.6 works without problems, version 1.2.7 - error after the Launcher window.
 
I confirm, starting with beta 1.2.6, then 1.2.7 and 1.2.8, the game freezes on the loading screen, the animated rider freezes and that's it, this happens periodically, you have to launch the game from another exe file, and even this does not always work.
For me, the problem always starts with launching the launcher. If you run only Bannerlord.exe, then there is no problem.
 
Last edited:
I confirm, starting with beta 1.2.6, then 1.2.7 and 1.2.8, the game freezes on the loading screen, the animated rider freezes and that's it, this happens periodically, you have to launch the game from another exe file, and even this does not always work.
For me, the problem always starts with launching the launcher. If you run only Bannerlord.exe, then there is no problem.
I try to launch Bannerlord.exe - the same error.


STEAM installed to drive D. The map buildslave on drive C not exist.
 
I have no errors, the game just freezes at startup, this does not always.
 
Last edited:
Just found a fix for this issue (the game launches, starts to load, then the horse animation would freezes and the game crashes).
For me it is a driver issue, but changes to the driver only appear to be taking effect after deleting the config files in:
C:\Users\USER.NAME\Documents\Mount and Blade II Bannerlord\Configs
as stated above.
So my fix was to downgrade to NVIDIA driver 546.33 found here https://www.nvidia.com/download/find.aspx, and then delete the config files so that the new driver is actually used. Otherwise I get the same crash pointing to the old driver stored in the FileRepository like below:

Faulting application name: Bannerlord.exe, version: 1.0.0.0, time stamp: 0x6582febb
Faulting module name: nvwgf2umx.dll, version: 31.0.15.4633, time stamp: 0x6570b433
Exception code: 0xc0000005
Fault offset: 0x00000000013009c2
Faulting process id: 0xb7c
Faulting application start time: 0x01da53c0eca9cba2
Faulting application path: A:\SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client\Bannerlord.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_866484083fc526af\nvwgf2umx.dll
Report Id: 8abad8ff-b35d-437d-86a5-3e30b934669d
Faulting package full name:
Faulting package-relative application ID:
 
Back
Top Bottom