How come I can't start a new game?

[Kexin]

I would like to start a new game aligned with a different faction...problem is I can't. That option is always greyed out. Are we locked to one character per copy of this game or what? WTF is going on?

 

[Reapper45]

Are you on trial version?

 

[Kexin]

Nope. I bought my copy from Steam.

 

[Filou]

Delete some old saves.  You have a max of 9 save slots.

 

[The Shadow]

Delete some old saves.  You have a max of 9 save slots.

This.  If you want to keep them, back them up somewhere first.