Resolved Crash at launch

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Version number
e1.5.5
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Dump identifier (optional)
2021-01-02_20.00.00_e1219944b60b32365982cfcb0376eca5
Hi, I tried installing the GOT mod and when that didn't work I deleted it.
reverified files and relaunched. It wouldn't launch.
I then deleted every mod from my computer and tried again.
Reverified all files.
Deleted the entire game and redownloaded it.
Still have the same problem of it crashing at launch.
Deleted the entire game again restarted my computer and redownloaded it.
The same problem of the crash at launch :sad: Someone, please help!

I'm playing e1.5.5.

"Error
Direct3D 11 Device has been removed or reset. Please restart the game.
The GPU will not respond to commands, most likely because of an invalid command passed by the calling application
Last executed Marker: Cannot get event name: -1160773628"

2021-01-02_20.00.00_e1219944b60b32365982cfcb0376eca5
 
Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz 4.20 GHz
Installed RAM 32.0 GB
Device ID 83A842BB-3FB9-40D1-A600-EA2A19DB9731
Product ID 00326-10000-00000-AA102
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 20H2
Installed on ‎8/‎6/‎2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0
 
Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz 4.20 GHz
Installed RAM 32.0 GB
Device ID 83A842BB-3FB9-40D1-A600-EA2A19DB9731
Product ID 00326-10000-00000-AA102
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 20H2
Installed on ‎8/‎6/‎2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0
You can try the recommendations from the developers at this link. If the solutions in this thread do not help you, please wait for a response from technical support.
 
Hi! Forwarded to the QA team for further investigation. I will update this thread when I hear back from them. Thanks for reporting!
 
As the asked information was not provided within 2 weeks, this thread is marked as solved. If the issue still continues, please update this thread.
 
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