Question about buying M&B

[Zoe]

I just bought the full version of M&B, and was wondering how long does it take usually for the email with the serial number to arrive?

 

[Janus]

In most cases, you should receive it immediately. What method did you use to buy it?

 

[Zoe]

I bought it from the site store with credit card.

 

[Janus]

Check your "junk mail" or "spam" folder in your e-mail to see if it got incorrectly flagged as spam.

If it's still not there, follow these instructions:

Retrieving a Lost Serial Key
If you lose the email containing your serial key, you can get a duplicate of the email from esellerate.

1. Go to http://store3.esellerate.net/store/support/Default.aspx
2. In the second section, enter your email address in the box above "email order history"
3. Click the "email order history" button
4. A duplicate of your order reciept, complete with serial key, will be sent to your email address

NOTE the email address must be the same address you used to purchase the key. If you have changed or otherwise no longer have access to that email address, then you will need to contact Esellerate directly ([email protected]). They can track your purchase through a number of other methods.