Unresolved Problem with serial key / purchase

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I bought NW directly from Taleworlds today but got the With Fire & Sword serial key, can i somehow change it for NW or get a refund so I can buy the NW one?

Tried to buy NW again but every time I get sent to With Fire & Sword billing info
 

Emil

Squire
M&BWBWF&SNWVC
Very weird that no-one has detected that already. Seems like someone copy-pasted the wrong URL while creating the buy buttons.
Obviously you should be eligible for a refund since the international refund policy of 14 days, and because this was an error.
 

Fietta

buıʇʇǝs uoıʇɔǝɹıp ʞɔɐʇʇɐ
Section Moderator
M&BWBWF&SNWVC
The bug has been redirected to the website team and should be changed promptly. In regards to your purchasing Issue, please fill out and submit the support form below:

https://www.taleworlds.com/en/Support

If you're still having issues after contacting support, please reply here; If the issue is solved, please remember to change the 'status' on the thread title to solved.
 

Gibby Jr

Marquis
I'm sorry to hear you're having issues regarding purchasing, the bug has been redirected to the website team and should be changed promptly. In regards to your purchasing Issue, please fill out and submit the support form below:

https://www.taleworlds.com/en/Support

If you're still having issues after contacting support, please reply here; If the issue is solved, please remember to change the 'status' on the thread title to solved.

cringe
 

Fietta

buıʇʇǝs uoıʇɔǝɹıp ʞɔɐʇʇɐ
Section Moderator
M&BWBWF&SNWVC
Alright guys, stop messing around, you can make a thread dedicated to my immaculate professionalism elsewhere (that's a warning).
 
The bug has been redirected to the website team and should be changed promptly. In regards to your purchasing Issue, please fill out and submit the support form below:

https://www.taleworlds.com/en/Support

If you're still having issues after contacting support, please reply here; If the issue is solved, please remember to change the 'status' on the thread title to solved.
I tried to send the form but it said "Couldn't post your support request!"
Okay yeah just checked and now i can buy NW and will, but cant fill out the form here on this link so i can get a refund for With Fire & Sword
 
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