Unsolved Problem with serial key / purchase

Best answers
0
I bought NW directly from Taleworlds today but got the With Fire & Sword serial key, can i somehow change it for NW or get a refund so I can buy the NW one?

Tried to buy NW again but every time I get sent to With Fire & Sword billing info
 

Emil

Sergeant
WBNWVCM&BWF&S
Best answers
0
Very weird that no-one has detected that already. Seems like someone copy-pasted the wrong URL while creating the buy buttons.
Obviously you should be eligible for a refund since the international refund policy of 14 days, and because this was an error.
 

Fietta

buıʇʇǝs uoıʇɔǝɹıp ʞɔɐʇʇɐ
Subforum Moderator
M&BWBWF&SNWVC
Best answers
0
The bug has been redirected to the website team and should be changed promptly. In regards to your purchasing Issue, please fill out and submit the support form below:

https://www.taleworlds.com/en/Support

If you're still having issues after contacting support, please reply here; If the issue is solved, please remember to change the 'status' on the thread title to solved.
 

Gibby Jr

Marquis
Best answers
0
I'm sorry to hear you're having issues regarding purchasing, the bug has been redirected to the website team and should be changed promptly. In regards to your purchasing Issue, please fill out and submit the support form below:

https://www.taleworlds.com/en/Support

If you're still having issues after contacting support, please reply here; If the issue is solved, please remember to change the 'status' on the thread title to solved.
cringe
 

Varadin

Spring chicken
Sergeant Knight
M&BWBWF&SNWVC
Best answers
0
haha yeah , reading this extremly mature and professional post from Fietta makes me vomit actually.
 

Fietta

buıʇʇǝs uoıʇɔǝɹıp ʞɔɐʇʇɐ
Subforum Moderator
M&BWBWF&SNWVC
Best answers
0
Alright guys, stop messing around, you can make a thread dedicated to my immaculate professionalism elsewhere (that's a warning).
 
Best answers
0
The bug has been redirected to the website team and should be changed promptly. In regards to your purchasing Issue, please fill out and submit the support form below:

https://www.taleworlds.com/en/Support

If you're still having issues after contacting support, please reply here; If the issue is solved, please remember to change the 'status' on the thread title to solved.
I tried to send the form but it said "Couldn't post your support request!"
Okay yeah just checked and now i can buy NW and will, but cant fill out the form here on this link so i can get a refund for With Fire & Sword
 
Last edited:

MArdA TaleWorlds

Community Support
M&BWBWF&SNWVC
Best answers
1
I tried to send the form but it said "Couldn't post your support request!"
Okay yeah just checked and now i can buy NW and will, but cant fill out the form here on this link so i can get a refund for With Fire & Sword
I send you a message from the forums regarding refunds. Can you check that out?