Need More Info Launcher opens, game won't start after clicking the play or continue buttons

[karmapolice01]

Summary: Bannerlord won't actually start whether I try to open the game from the launcher, which does open when I launch from steam. The game also doesn't start when I run the .exe file. So far I have tried:

• verifying the integrity of game files
• reinstalling bannerlord
• reinstalling steam entirely
• deleting C:/ProgramData/Mount and Blade II Bannerlord/logs
• running bannerlord.exe as administrator
• making sure I have installed/updated microsoft NET framework, Microsoft Visual C++, game drivers, etc.
• adding the "-windowed" launch prompt from the games' general properties window on steam
• deleting all of the bannerlord folders/files from my OneDrive
• signing out of OneDrive
• disabling windows defender and any firewalls before launching the game

How to Reproduce: Click the "play" or "continue" buttons on the launcher or right click bannerlord.exe and click "run as administrator"
Computer Specs:
OS: Windows 11 Home
GPU: NVIDIA GeForce RTX 3070 Ti
GPU Driver Version: GeForce Game Ready Driver Version 512.95 (05/24/2022)
CPU: Intel Core i7 12700K
RAM: 32Gb (2 x 16Gb) DDR4-3200
Motherboard: ASUS TUF Gaming Z690-Plus Wifi D4
Storage Device (HDD/SSD): Samsung 970 EVO 2Tb

 

[MArdA TaleWorlds]

Have you tried these workarounds?

‘Launcher not Launching’ / Game is not launching Workarounds​

If you experiencing any issues with the launcher, you can try the workarounds below to fix it:

• The first thing to do when experiencing any issue with the game is verifying the game files. After an update, there is always a chance of some of the game files being corrupted or missing. Doing this will verify that the game files are installed correctly. You can also check our guide regarding this here.
• Deleting the configs folder of the game located in the Documents folder. Please keep in mind that this will also delete your saved options of the game. Don’t forget to back up the files if you don’t want to lose them. (C:\Users\user.name\Documents\Mount and Blade II Bannerlord\Configs)
• If you have installed a mod called Fixed Launcher in the past, you need to make sure that you have deleted its files. These files can block the launcher from launching. The files of the aforementioned mod.
• Check your Windows Defender settings for Ransomware Protection. You should add Bannerlord to the list under the Controlled Folder Access. To do that:
• - Open Windows Defender Security Center.
  - Click on Virus & threat protection.
  - Click the Virus & threat protection settings option.
  - Under "Controlled folder access," click the Allow an app through the Controlled folder access link.
  - Click the Add an allowed app button to add Bannerlord.
• Deleting the “spriteData.xml” file located in the "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI” folder can fix the issue. This is an obsolete xml file that the game is not using. However, if a mod is installed before changing this file, the game tries to use it and crashes.
• Deleting the logs folder located under the "C:\ProgramData\Mount and Blade II Bannerlord" folder. Please note that the ProgramData folder is a hidden folder by default.
• If none of the workarounds above helped you, you can try to launch the game via the TaleWorlds.MountAndBlade.Launcher.Singleplayer.exe and TaleWorlds.MountAndBlade.Launcher.Multiplayer.exe files located in the folder below:
  “...:\SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client”
• Check your OneDrive folder contents. Even if it is disabled we have seen users post that their files have been changed with the previous OneDrive synced files. You should try deleting your OneDrive files. More info about that can be found here.

 

[sule]

Hi there! Are you still encountering this issue in the latest version, please let us know. Best regards!

 

[MArdA TaleWorlds]

Could you reproduce this issue again and after it is occurred again can you get an event viewer log for us to see more detail?
You can find more info about event viewer here:

What Is the Windows Event Viewer, and How Can I Use It?

The Windows Event Viewer shows a log of application and system messages, including errors, information messages, and warnings.

www.howtogeek.com

You can send your files to us via the ticketing system on the website. To send us a ticket, please visit the www.taleworlds.com site and login to your forum account from the top right. Click to "My Account" and then click to "My Open Tickets". You can create a ticket there and include the file and as well as the forum link of this thread. You can find more info about how to upload files to us with the new ticketing system here. Thanks for reporting and sorry for any inconvenience!