Need More Info Crash at the second loading screen in both Singleplayer and Multiplayer

[Grawen]

i keep crashing at the second loading screen (right after the taleworlds intro) the crash happens aprox. 0.5 seconds after the second loading screen apears
My Specs:
OS: Windows 10 pro x64 (trial version) Version: 10.0.18363 Build 18363
GPU: RTX 2060 6GB VRAM
CPU: Ryzen 5 2600
RAM: 16 GB RAM
Motherboard: Gigabyte A320M-H-CF
Storage Device (HDD/SSD): HDD 1TB

 

[elysebluemoon]

Hello, sorry for the late reply. We have fixed a considerable amount of the problems we have encountered so far and improved the game performance with the multiple patches we have released. Please make sure that your game, your drivers, and OS are up to date and the game has necessary permissions over your security software. Please let us know if the problem persists after completing these steps and verifying the integrity of the game files through Steam.