Hello,
We are currently looking into various server provider alternatives and will set up some South American servers as soon as possible.
Ho boy, this has been a hell of a long time for "as soon as possible". I don't even belong to the group of players who are being locked out of the game because of this issue and I feel mad for them. I hate playing the game with small ping spikes for 5 minutes, nevermind that being my only option to play the game with 200 ping.