Need More Info Impossible to start the game using steam or the game launcher

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Version number
1.7.1
Branch
Beta
Modded/unmodded
No, I didn't use any mods.

Ezraak

Recruit
Summary: Impossible to start the game using steam or the game launcher
How to Reproduce: Impossible to charge the game via steam, if i use the play button on steam it starts charging but never opens the launcher.
I used to charge the game using bannerlord.exe and it was going well. Since the 1.7.1 update : the steam change to 1.7.0 is'nt taken in account if i start with bannerlord.exe and i don't have acces to my saved games.

I already tryied
  • The first thing to do when experiencing any issue with the game is verifying the game files. After an update, there is always a chance of some of the game files being corrupted or missing. Doing this will verify that the game files are installed correctly. You can also check our guide regarding this here.
  • Deleting the configs folder of the game located in the Documents folder. Please keep in mind that this will also delete your saved options of the game. Don’t forget to back up the files if you don’t want to lose them. (C:\Users\user.name\Documents\Mount and Blade II Bannerlord\Configs)
  • If you have installed a mod called Fixed Launcher in the past, you need to make sure that you have deleted its files. These files can block the launcher from launching. The files of the aforementioned mod.
  • Check your Windows Defender settings for Ransomware Protection. You should add Bannerlord to the list under the Controlled Folder Access. To do that:
  • - Open Windows Defender Security Center.
    - Click on Virus & threat protection.
    - Click the Virus & threat protection settings option.
    - Under "Controlled folder access," click the Allow an app through the Controlled folder access link.
    - Click the Add an allowed app button to add Bannerlord.
Without any success. I am looking for a solution, especially to get back my saved games.

Have you used cheats and if so which: no cheats, no mods

Media (Screenshots & Video):
Computer Specs:
Operating System: Windows 10 Famille 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: French (Regional Setting: French)
BIOS: BIOS Date: 10/29/18 13:56:07 Ver: 05.0000D (type: BIOS)
Processor: AMD Ryzen 5 2600 Six-Core Processor (12 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16314MB RAM
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12

Card name: NVIDIA GeForce RTX 2070
 

uçanbiblo

Community Support
Community Support
M&BWBWF&SNWVC
Hey, sorry for the inconvenience. Can you try clean install?
Clean Install
The clean install is removing every single game-related file from your computer and installing the game again. Why do you need to remove the game while you just want to remove the modifications? Unfortunately, some of the modifications do not just add a new modules folder but also change or adds contents to the existent modules folder. Without a reinstall, we can't be sure those files are unchanged.

To perform a Clean Install, Uninstall the game. You can do that by right-clicking the game on Steam Library and selecting Delete Local Content. Delete all folders related to the game that remains after the uninstallation. The folders that might have files inside:
Steam: C:\Program Files (x86)\Steam\steamapps\common\Mount & Blade II Bannerlord
Epic: C:\Program Files\Epic Games\Mount & Blade II Bannerlord
C:\Users\USERNAME\Documents\Mount and Blade II Bannerlord
C:\ProgramData\Mount and Blade II Bannerlord

Note: You'll need to allow Windows to display hidden folders and files to see the ProgramData folder and its contents.
 
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