TW needs to improve its communication, drastically. As stated, the reason for the silence seems to be development fluidity, if you tell us plebs about it we'll expect it and riot if it's not there, and it's hardly an obscene expectation considering the emotional reactions that litter this forum.
I personally don't agree, communication with your playerbase is paramount to player satisfaction and retention which is how communities grow and prosper. I'd say posing updates as questions or polls to the community would be an avenue, even if TW wait until they're certain its one of the assorted options. But regardless I can at least now understand the thinking behind it.
I do feel it needs to be said, individual developers are not responsible for the entirity of TW. TW may have a CEO, maybe even a COO or a CTO (or similar role) who along with the dev team are also responsible for development. No one person is ever responsible for a companies mistakes, goading individual staff is not going to help nor will complaining about individual staff. Keep comments to the company and products, not the people.
Looking back on that September 2019 communication makes me wish the same level of responsiveness existed now, but I fear TW may work more independently than some software companies and thus cohesion between the team may sometimes faulter, which probably led to this radio silenece to avoid contradictory statements or contention. However this seems to have somewhat backfired, at least in the contention department.