In this game, the biggest mistake is not being able to complete the ranked match at the beginning. Rank-based matching is an essential feature of skirmish and captain modes. I believe the end goal of this game is to make it become a competitive game like Dota2 or Csgo. But unfortunately, they did not consider adding ranked matches at the beginning of the game or within the first half-year of its release, so 1.5 years later they are still unable to do so.
After spending a lot of time reworking the UI system, I found that it is getting worse except for the new scoring system. The new badges look disgusting and the scale is horrible (too small and I can't see them).
Here I want to discuss why Ranked Matching is critical for 6v6 game modes:
1. Without a proper matching-making system, new players don't have an opportunity to learn how to play this game and they will be destroyed easily by a good player. ( player base decreases!)
2. Due to the constant presence of new players on their teams, old players (from CRPGs or WBs) may not want to play. As they do not feel fair and the team is not balanced, they will lose interest to keep playing this game. ( player base decreases again!)
3. Bugs. Your guys(
@NIN3 @AVRC) need to do more testing before releasing the patch. I understand it may be hard to do thorough testing however, you should not make your customers suffer.
.....
I have more points, but I think those are enough to catch your attention. You should reevaluate your priorities and have meetings to discuss this.
Finally, I have some suggestions to help you guys succeed in the future.
1. Have a meeting with your boss/ investors/ supervisors to discuss the scope and end goals of the multiplayer mode
2. Reassess the market potential for multiplayer. Commit more resources to multiplayer development.
3. Hire more professional developers/engineers! You can't make a great game with people who lack skills.
Last but not least, the customization system is great. I am willing to buy skins using real money, but I don't have time to earn loots. Could you please add another method to purchase skins?