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MRay said:

A screenshot would help a lot with debugging this issue since these navigation buttons can be in different states.(enabled, disabled, out of screen/hidden, semi disabled etc.)

- Are the buttons out of screen for everyone?
- Are they grey/black and not clickable at all?
- Is the issue not being able to go into the "cursor" mode(with Circle/B button) while moving around the campaign map?
- Is the Display Area setting set correctly? https://manuals.playstation.net/document/gb/ps4/settings/areasettings.html (We use this setting to position the UI inside the display area)

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This helps. Thanks. I was not even aware of the cursor mode. No more entering a village just to use the buttons. Does not seem like as big of an issue, but the bottom row of icons at the bottom-right of the screen remains out of reach.

Screen shot here with the display area at its smallest (in which I've successfully highlighted the "clan" button--yay):



That's as far down as the cursor will go, so there's no reaching that bottom row with wages, etc.. If I enlarge the display area, the image simply gets progressively pushed off screen, to the point where, if in the display area settings the bounding box lines up with very edge of the TV screen, that bottom row is no longer visible / is off screen.

It's like they're outside the playable area of the screen, for lack of a better term. Possibly a resolution issue. Looks like the hud layout is slightly different when you enter a village, and that gives you that little bit more you need to click on the buttons at the bottom left. I'm noticing it more now with the icons at the bottom right (denars, health, morale, etc.) Apparently, we should be able to over over them and get a tooltip description, but I can't. I can't even reach the bottom 3 icons. Cursor just won't go down there.

KingxSigmünd said:

I second this concern.
None of my menus work, they only work if I ride into a village...then and only then can I drag my cursor over the tabs in the bottom left side of the screen and access them. The encyclopedia, is the only "menu" I can access "freely".
All other menus including inventory, quests etc. Are blocked unless I ride into a village.

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Thanks for this. Wasn't aware of it. You really need to finagle around until you find that one tiny sweet spot on each tab that highlights it and makes it "interactable", but I'll take whatever workaround I can get.

PS4 system software is version 10.01 on both consoles.

MArdA TaleWorlds said:

Will forward these informations to the team. Just asking to make sure, are both consoles the same? (as in both ps4 or ps5 or they are different?) Also, are they all up to date regarding the system version? Might be related can't rule that out.

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Thanks. Both consoles are PS4s. Both should be updated to the latest system version, but I won't be able to confirm until tonight.

To your first question, yes, it persists--they were never accessible. Only used my own account on the same console. I started a new campaign this morning to test it and the save issue again, and checked on my son's console from his account to see what was going on at his end / with his game. Maybe we're just doing something wrong, in which case I'll feel silly but pleased, but it feels like we've spent a lot of time trying every button or combination of buttons in every different screen trying to access the hud elements. The most natural/likely path to me so far seems to be to use the TouchPad from the map, which opens the encyclopedia. From there, we can glide down to the other hud elements in the bottom left. We see notifications over some of them, but haven't found a way to interact with them. Only one that can be used is the encyclopedia.

RE the save file: After starting a new campaign, I did "Save as", and I could see my old save files from the first campaign in the list. Saved as a new file, quit to main menu, "continue campaign" was now lit up so I clicked that and loaded the new campaign I'd just saved. Was able to load the old campaign from the pause menu. I saved and exited again, and now "continue campaign" works and does load that original campaign I'd put a few hours into. Not sure what went wrong with that first campaign file for the game to "not see it" from the main menu, but it works now. No problem on my son's console. He didn't manually save, but "continue campaign" was usable and loaded his last autosave no problem.