Resolved Cannot help caravan when a not-an-enemy-of-me attacking it

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Version number
e1.5.1
Branch
Main
Modded/unmodded
No, I didn't use any mods.
During the quest "Caravan escort", an ennemy of the kingdom of the caravan attacked it. This kingdom is not my enemy. When engaging the battle, I was not able to help it. I only had the option "Don't get involded".

This kind of quest takes a long to complete and if the protected caravan doesn't get help, I can't complete the quest. I may fail.

Workaround
Frequently save the game. If the caravan is attacked, reload the game and prayed that this would not happen again.
 
I've been informed that this is not a bug but an intended design decision.
In that case it's broken by design.
I understand that you can't help against neutral parties. You aren't much of an escort if you can't help though.
If you don't want us to help against neutral parties, make the caravan immune to non bandit attacks for the duration of the quest.
 
Hello everyone! This design decision was taken to give feelings to players that they're not in control of the events happening in the Calradia every time and sometimes things do not go as they planned. If this problem happening often, then this is a problem indeed. I'll inform the Design team about this quest to see if we can make some adjustments according to the feedback from you. Thank you!
 
I know this issue is marked solved and the devs are receiving feedback about it, but for some reason this has kind of intrigued me. I think this is an interesting design issue to consider from a narrative standpoint. I totally understand the desire to protect the caravan you were contracted to protect from a gameplay stand point, but I was considering what the ramifications would be in terms of story. Would your clan/kingdom be pulled into their war just because one party wanted to protect a group of merchants? Or would you be declared criminal by the attacking party? Or maybe the game should let you try to negotiate with the attacking party to convince them to leave the caravan alone?
 
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