Whitescreen of death fixed

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Reinfit2

Recruit
Hey, Ive tried deleting the CN file, tried updating drivers, windows, the game, restarting my computer, even trying without internet basically every way possible yet I'm still getting this crash, here is the file

Starting new log file...
30 Mar 2020 Monday 22:19 Eastern Daylight Time
Computer: SNIPER-PC User: Sniper
Build Version: 222597
Command Args: /singleplayer _MODULES_*Native*SandBoxCore*CustomBattle*Sandbox*StoryMode*_MODULES_ /anticheat
try_to_get_cache_save_privilege result : 1
Loading xml file: $BASE/Modules/Native/ModuleData/project.mbproj.
reading sound_files xml files
file: ModuleData/soundfiles.xml
Loading xml file: $BASE/Modules/Native/ModuleData/soundfiles.xml.
rglShader_manager::read_compressed_shader_cache_package : 0.252222
reading sound_files xml files
file: ModuleData/soundfiles.xml
Loading xml file: $BASE/Modules/Native/ModuleData/soundfiles.xml.
Loading xml file: $BASE/Modules/Sandbox/ModuleData/project.mbproj.
reading sound_files xml files
reading sound_files xml files
Loading xml file: $BASE/Modules/StoryMode/ModuleData/project.mbproj.
reading sound_files xml files
reading sound_files xml files
Loading xml file: $BASE/Modules/Native/ModuleData/project.mbproj.
reading physics_material xml files
file: ModuleData/physics_materials.xml
Loading xml file: $BASE/Modules/Native/ModuleData/physics_materials.xml.
Loading xml file: $BASE/Modules/Sandbox/ModuleData/project.mbproj.
reading physics_material xml files
Loading xml file: $BASE/Modules/StoryMode/ModuleData/project.mbproj.
reading physics_material xml files
Loading xml file: $BASE/Modules/Native/ModuleData/project.mbproj.
reading physics_material xml files
file: ModuleData/physics_materials.xml
Loading xml file: $BASE/Modules/Native/ModuleData/physics_materials.xml.
Loading xml file: $BASE/Modules/Sandbox/ModuleData/project.mbproj.
reading physics_material xml files
Loading xml file: $BASE/Modules/StoryMode/ModuleData/project.mbproj.
reading physics_material xml files
Selected graphics adapter: [0] AMD Radeon R9 200 Series

<##########################################################################################>

#Rgl.pdb@{93ED0672C7394F2992EC075175CBAAFA} (1): 0:1611544
#Rgl.pdb@{93ED0672C7394F2992EC075175CBAAFA} (1): 0:5918567
#Rgl.pdb@{93ED0672C7394F2992EC075175CBAAFA} (1): 0:4263735
#Rgl.pdb@{93ED0672C7394F2992EC075175CBAAFA} (1): 0:4263003
#Rgl.pdb@{93ED0672C7394F2992EC075175CBAAFA} (1): 0:4266359
#ucrtbase.pdb@{9BBC3F1F706C4CC2A5835097C844D2AB} (1): 0:441949
#kernel32.pdb@{ACD19D1EA60E4E9B93977A6CBFC5A46A} (2): 0:88525
#ntdll.pdb@{7F00FECE14DA4AB5AE5AF76023DAB3FE} (1): 0:342077
-----------------------------------------------
No managed frames available.



Page Allocator Memory: 0 MB
Working Memory: 276 MB
Commit Memory: 315 MB

DumpSendPath: \\rglfileserver\Crashes/2020-03-30_22.19.46
AutoReport: Disabled

It seems to not want to work no matter what i do, if anyone can seem to figure out the reason i would appreciate it greatly. thank you


EDIT:
Its been fixed for me, all i did was download from this link and install then reboot pc. IDK if itll work for everone but worth a shot let me know how it goes

https://www.microsoft.com/en-gb/download/details.aspx?id=36805
 
最后编辑:
Noticed that. And the community manager response made me question the fact if the devs are even aware of the problems people are having.
It just doesn't make any sense. Shouldn't they prioritize fixing crashes that are not even letting us get to main menu over fixing some broken quests? After three days of this white screen, I'd welcome a broken quest.
 
Same here man.

I'd love some ingame crashes, some bugs, some broken quests.

And no, it doesn't make any sense.
 
It just doesn't make any sense. Shouldn't they prioritize fixing crashes that are not even letting us get to main menu over fixing some broken quests? After three days of this white screen, I'd welcome a broken quest.
+1 i agree, paid 45 bucks for the game and cant even go pass the whitescreen, on top of that already have 2 hours from constantly launching the game and prob isnt worth a refund
 
i am whitescreening since release too. tried every fix that was ever suggested by anyone. nothing works. Paid £32 for this LMAAAO can you actually imagine
 
I had the same problem, few minutes ago I installed KB2670838 update for Win 7 and now, after 3 days of struggling, the game finally works.
 
(Windows 7) Possible fix for WHITE SCREEN OF DEATH
after trying EVERY fix you could ever concieve i managed to fix the white screen of death with these steps:

https://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

This installs a ♥♥♥♥ tonne of KB updates, but then in a thread relating to this issue, someone pointed out that they heard KB 2670838 helped them start the game:

https://www.microsoft.com/en-gb/download/details.aspx?id=36805

After installing these, my game managed to actually start the main menu up.

This is a long shot because i've tried 50+ solutions at this point and don't even know what fully caused my game to fix, but at least try this out.
 
Can't really blame the developer for platform issues, windows chain upgrades result in broken systems sometimes. even on the recommended Windows 10



Windows 7 Support status
Mainstream support ended on January 13, 2015.[5][6]
Extended support ended on January 14, 2020.[5][6]
 
Can't really blame the developer for platform issues, windows chain upgrades result in broken systems sometimes. even on the recommended Windows 10



Windows 7 Support status
Mainstream support ended on January 13, 2015.[5][6]
Extended support ended on January 14, 2020.[5][6]
shows you how horrible microsoft is tbh
 
(Windows 7) Possible fix for WHITE SCREEN OF DEATH
after trying EVERY fix you could ever concieve i managed to fix the white screen of death with these steps:

https://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

This installs a ♥♥♥♥ tonne of KB updates, but then in a thread relating to this issue, someone pointed out that they heard KB 2670838 helped them start the game:

https://www.microsoft.com/en-gb/download/details.aspx?id=36805

After installing these, my game managed to actually start the main menu up.

This is a long shot because i've tried 50+ solutions at this point and don't even know what fully caused my game to fix, but at least try this out.
testing it right now
 
(Windows 7) Possible fix for WHITE SCREEN OF DEATH
after trying EVERY fix you could ever concieve i managed to fix the white screen of death with these steps:

https://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

This installs a ♥♥♥♥ tonne of KB updates, but then in a thread relating to this issue, someone pointed out that they heard KB 2670838 helped them start the game:

https://www.microsoft.com/en-gb/download/details.aspx?id=36805

After installing these, my game managed to actually start the main menu up.

This is a long shot because i've tried 50+ solutions at this point and don't even know what fully caused my game to fix, but at least try this out.
Holy crap finally it works, the 2nd downloadlink you sent me worked and im finally in the game bless your soul!
 
Hey, Ive tried deleting the CN file, tried updating drivers, windows, the game, restarting my computer, even trying without internet basically every way possible yet I'm still getting this crash, here is the file



It seems to not want to work no matter what i do, if anyone can seem to figure out the reason i would appreciate it greatly. thank you


EDIT:
Its been fixed for me, all i did was download from this link and install then reboot pc. IDK if itll work for everone but worth a shot let me know how it goes

https://www.microsoft.com/en-gb/download/details.aspx?id=36805

I have over 2 hours troubleshooting and this KB FINALLY fixed it for me AFTER I deleted that particular file mentioned in the CN folder. I had deleted it before to no avail though.
I KNOW this was the problem because if you look at the log, you see the issue s are the SHADERS & the SOUND FILES. This KB addresses those specific items if you read the details of the KB listed in his link.

**now to find out how many OTHER bugs I find :smile:
 
I fixed my whitescreen of death. I went into Steam, opened the properties of the game, Local File tab, and clicked Verify Integrity of Game Files...
It found problems with 20 different files and downloaded 3.4GB of files. The game worked after that.

I'm sure many of you have already tried this but if you haven't give it a shot. I know your frustration.
 
(Windows 7) Possible fix for WHITE SCREEN OF DEATH
after trying EVERY fix you could ever concieve i managed to fix the white screen of death with these steps:

https://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

This installs a ♥♥♥♥ tonne of KB updates, but then in a thread relating to this issue, someone pointed out that they heard KB 2670838 helped them start the game:

https://www.microsoft.com/en-gb/download/details.aspx?id=36805

After installing these, my game managed to actually start the main menu up.

This is a long shot because i've tried 50+ solutions at this point and don't even know what fully caused my game to fix, but at least try this out.
WOW. This worked for me. Thanks a lot and well done. I can't believe I'm finally playing this game.
 
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