Resolved The application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload these files now? Any solution?

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Version number
e.1.7.0.299098
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Summary:
Game launcher works correctly but when I choose a singleplayer or multiplayer button the game is crashing. I have already tried all this below :
- Trying to launch as an administrator
- I verified game files through steam
- Reinstall game
- I Reinstalled these programs:
Visual C++ Redistributable for Visual Studio 2015
.net Core
.net FrameWork
Visual C++ Redistributable for Visual Studio 2017
- I deleted a temp files

*2022-01-16_16.45.57_bc8080f63c18333e7a4ada2fee7ee425

How to Reproduce:
Have you used cheats and if so which:
Scene Name (if related):
Media (Screenshots & Video):

Computer Specs:
OS: Windows 10 (64-bit)
GPU: NVIDIA GeForce RTX 2060 WF OC
GPU Driver Version: 497.09
CPU: Intel Core i7-9700 3GHz
RAM: 16 GB
Motherboard: GIGABYTE Z370P D3
Storage Device (HDD/SSD): HDD
 
Last edited:
Forwarded to the QA team for further investigation. We will reach out again if we need more information. Thanks for reporting and sorry for any inconvenience!
Could you try deleting the configs folder and try again? If you don't want to delete you can simply move the folder somewhere else.
 
I am having a very similar problem. But, it happens when entering any fight that is not a tournament.
I've also done
- Trying to launch as an administrator
- I verified game files through steam
- Reinstall game
I tried a couple of old fixes from this forum in the past
I tried this youtube video
But during the loading screen to a fight, I get the "The application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload these files now?" And no matter what I press, the game crashes. I've sent the crash report in multiple times. Any thoughts?
 
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