Resolved Server Crashing when people leave the match (tested on Captain mode)

[Wayne2077]

Hello,
I'm not sure about the beginning of round, (I don't want to test this thing anymore), but on the last round (2-1 or 2-3) if you press ALT+F4 instead of quitting normally to the main menu the server will crash and drop all the people out of the match.

It is unclear whether the developer know this, but why can't it be fixed in time?
People are literally suffering from this and now we have an addition to this "feature" - The Doom Sound.

 

[MArdA TaleWorlds]

Forwarded to the QA team for further investigation. We will reach out again if we need more information. Thanks for reporting and sorry for any inconvenience!

 

[Wayne2077]

Correction: Version 1.5.7

 

[MArdA TaleWorlds]

We were not able to reproduce the issue. Can you capture a video of this crash?

 

[Wayne2077]

It's the same server crash as before. If the developer will play more rounds he will face it, because It happens on daily basis.

It's not 100% that ALT F4 causes this (simple quit to the main menu might also cause it), but maybe when a player leaves the game and the server is becoming vacant for 1 person, the game will send 1 player from que to that server, however since it is the last round he won't be able to join, so maybe this crashes the server.

But I can tell you that this server crashes are starting from people leaving match. (most of the time when the score is 2-1 or 2-2 at the locked round)

This server crashed started to appear again on 1.5.7, earlier version was stable.

 

[Wayne2077]

We just played a game, and the server crashed on the very 1st match (I did not see any people leaving though)
My mate just said that he played 10 games and 5 of them were with server crashing.

 

[Delonghy]

We were not able to reproduce the issue. Can you capture a video of this crash?

can confirm my friend left trought altf4 and after moment server crashed happend on third round was 1-1. Probably thats why we all think that clanwar servers are more stable because people dont leave trought altf4

 

[Wayne2077]

Just an update
We played a game and a server crashes on the very first round when a guy from the enemy team has left the game

 

[BullRot]

It's serious as RageQuits are nothing new. And the method to crash the game vs decent players are always looked to be found sadly...

 

[Wayne2077]

@MArdA TaleWorlds
The server crashed at the last round 2-0 when a guy from the enemy team left, here is the log file:

rgl_log_13560.txt

drive.google.com

 

[Cek]

@MArdA TaleWorlds

@MArdA TaleWorlds
The server crashed at the last round 2-0 when a guy from the enemy team left, here is the log file:

rgl_log_13560.txt

drive.google.com

i was in the same game, here my log https://drive.google.com/file/d/1YNt1TOMBZcmY0CjLwTLuYzYZGsubRGG8/view?usp=sharing

 

[Wayne2077]

@MArdA TaleWorlds
Game crashed while the warm up stage

rgl_log_13696.txt

drive.google.com

 

[Wayne2077]

@MArdA TaleWorlds
Game crashed the very fist round

rgl_log_136961111.txt

drive.google.com

 

[BullRot]

Can confirm that server crashed today twice for us, while last soldier from his whole unit left the game last round.
Seems if only a player controlled soldier remains from his whole unit (like 1/17) left by alt+F4, it leaded to a server crash.
We were fully stacked. Seems to happen while stacked. 3rd round.
Seems like the game is trying to get control over player controlled unit which leaded to a crash twice. Rage quitters are destroying the game.
Maybe a temporary fix like 15 minutes ban from multi for those who leave on purpose only while the game is in progress would help in waiting for the fix (if it will not take account of crashes - hard to implement code wise to be fair)

 

[MArdA TaleWorlds]

We are still investigating this issue. The logs from the users sadly can't show anything. We are still working towards the logs we receive from the servers. Sorry for any inconvenience!

 

[The Sign of 33]

At this point I'm certain there's a link between leaving and crashing. It doesn't lead to crashes everytime but when game crashes there's generally a player who left. Battleye can also be related.
Sometimes it's delayed, like it doesn't crash until after they have been replaced with a new player.
It's being exploited.

 

[MArdA TaleWorlds]

The QA team informed me that they were unable to reproduce this issue in the most recent version of the game. Are you still experiencing this?

 

[Wayne2077]

The QA team informed me that they were unable to reproduce this issue in the most recent version of the game. Are you still experiencing this?

Not anymore, thank you very much.
Crashes may occur, but they are not related to people who leave the match and they are rare now.

 

[BullRot]

The QA team informed me that they were unable to reproduce this issue in the most recent version of the game. Are you still experiencing this?

Seems very fine now. No crashes of servers experienced.
There is just some issues with peoples getting kicked out of the game while loading the map, but that is another topic.
Thank You!