"Saving the game" Freezes and then Crashes the Game

[s2cem]

The game has a bug where it does not save no matter what I do. I start the game and it mostly runs fine (except for the tutorial failing ~5 times and the character loading screen failing ~10 times). The majority of the time the game failed when I tried to save. "Save", "Save as" and "Save and Exit" all result in the same thing, the game freezing and the bug report system poping up. Not sure what I need to do here, please advise solutions and fix this massive issue.

System: i7 4790k, 1070 8gb, 32gb ram, 1tb ssd

I updated everything (3rd party), patched, updated, reinstalled, restarted (multiple times) and verified game files.

 

[s2cem]

I think I may have found a fix here, BitDefender was the issue. Turning it off or disabling it did not work but allowing the software to make changes in the application access folder seemed to do the trick. Excited to be able to finally play!

 

[Sinulf]

I think I may have found a fix here, BitDefender was the issue. Turning it off or disabling it did not work but allowing the software to make changes in the application access folder seemed to do the trick. Excited to be able to finally play!

What exactly do you mean by "allow it to make changes"? I have made a firewall exception to the program, but it still will not save. Is that what you mean, or something else?

 

[s2cem]

The firewall does nothing, look for "Safe Files" under there allow access for the program to make changes in your system (to write save files) this fixed my issue.

 

[dydy186]

Did you put off your firewall ? I got the same issue

 

[Sinulf]

The firewall does nothing, look for "Safe Files" under there allow access for the program to make changes in your system (to write save files) this fixed my issue.

Thanks! That fixed it for me. My God, I tried everything.

 

[s2cem]

Thanks! That fixed it for me. My God, I tried everything.

I know right, same here- thought folks might enjoy the fruits of my frustrations. Glad you are able to play now, the community is what makes this game great after all.

 

[P_Twist94]

Hey guys!

I'm having the same issue, however I don't have BitDefender installed...any other workarounds you guys can suggest?...Can't find where to make changes in windows security!

 

[Tsewe]

Hey guys!

I'm having the same issue, however I don't have BitDefender installed...any other workarounds you guys can suggest?...Can't find where to make changes in windows security!

Same here!
Please someone help