Resolved Save crash

[WakaBam89]

Summary: Updated the game and when I try to use an old save or start a new one, it will crash. No mods are being used.
How to Reproduce: ?
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Win 10 64bit
GPU: GTX1070 Laptop version
GPU Driver Version: 456.71
CPU: i7-7700HQ 2.80GHz
RAM: 16
Motherboard
Storage Device (HDD/SSD):
SSD external drive

 

[elysebluemoon]

Hi, can you send a crash dump through the crash uploader and post the crash report ID here?

 

[WakaBam89]

The crash report ID is: 2020-10-31_03.10.00_29bf30df30d69a1e0b7066d28c8a4474c430

 

[WakaBam89]

2020-10-31_03.43.16_29df30d69a1e0b7066d28c8a4474c430

 

[elysebluemoon]

Forwarding this issue to the QA team for further investigation. Thanks for reporting.

 

[elysebluemoon]

Hi, the developers said that the game does not have access to your Documents folder and this causes the crashing. Can you please check if your Documents folder's directory is changed to OneDrive by default? If yes, you can disable it by following the instructions on this article. You can also check if Windows Defender's ransomware protection prevents the game from accessing the folder.

 

[elysebluemoon]

As the asked information was not provided within 2 weeks, this thread is marked as solved. If the issue still continues, please update this thread.