• Please note that we've updated the Mount & Blade II: Bannerlord save file system which requires you to take certain steps in order for your save files to be compatible with e1.7.1 and any later updates. You can find the instructions here.

In Progress Randomly freezing the entire PC 95% of the time.

Users who are viewing this thread

Version number
1.5.7
Branch
Main
Modded/unmodded
No, I didn't use any mods.

Kai_Jeckles

Recruit
Hey Taleworlds, I have an issue. I bought Bannerlords last year. I've had some difficulty with actually playing the game for a decent period of time. I can get between 10-60mins of playtime without any issue before my computer freezes, no warning of graphical mishap or slowed gaming, just freezes and I have to hard reset the pc. Very very rarely I can get 1hr and 30mins and once or maybe twice I had played it for over 2 hours before it froze. I have looked for the system requirements and I meet the minimum even the recommended minus with the latter my processor isn't up to the standards. At the time I was using 8gb of ram. I have (for this game) upgraded to 16gb with no difference to the freezing perhaps due to memory leaks, so I have upgraded further to the motherboards max which is 32gb of ram. Still no difference. Except for Cyberpunk 2077, I do not have any games on the PC that are intensive to the components with the rig. I am wondering if you guys can help suggest anything that would allow me to play this game as I see and hear others play it even with lower components than my own rig. I have uninstalled and reinstalled the game, verified the files on Steam. I have even reinstalled windows 10 and nothing happened. If you need my computer specs, please do not hesitate to ask for them as I will post them for you. Hopefully you've come across this issue before and solved it. Thanks in advance.
 

momo1

Sergeant
M&BWBWF&SNWVC
@MArdA TaleWorlds I found these on Steam, are they still the System Requirements?
  • MINIMUM:
    • Requires a 64-bit processor and operating system
    • OS: Windows 7 (64-bit only)
    • Processor: Intel® Core™ i3-8100 / AMD Ryzen™ 3 1200
    • Memory: 6 GB RAM
    • Graphics: Intel® UHD Graphics 630 / NVIDIA® GeForce® GTX 660 2GB / AMD Radeon™ HD 7850 2GB
    • Storage: 60 GB available space
    • Additional Notes: Integrated GPUs require additional 2GB of system RAM. These estimates may change during final release.
  • RECOMMENDED:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 (64-bit only)
    • Processor: Intel® Core™ i5-9600K / AMD Ryzen™ 5 3600X
    • Memory: 8 GB RAM
    • Graphics: NVIDIA® GeForce® GTX 1060 3GB / AMD Radeon™ RX 580
    • Storage: 60 GB available space
    • Additional Notes: These estimates may change during final release.
 

AJIexander

Subforum Moderator
M&BWBWF&SNWVC
@MArdA TaleWorlds I found these on Steam, are they still the System Requirements?
  • MINIMUM:
    • Requires a 64-bit processor and operating system
    • OS: Windows 7 (64-bit only)
    • Processor: Intel® Core™ i3-8100 / AMD Ryzen™ 3 1200
    • Memory: 6 GB RAM
    • Graphics: Intel® UHD Graphics 630 / NVIDIA® GeForce® GTX 660 2GB / AMD Radeon™ HD 7850 2GB
    • Storage: 60 GB available space
    • Additional Notes: Integrated GPUs require additional 2GB of system RAM. These estimates may change during final release.
  • RECOMMENDED:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 (64-bit only)
    • Processor: Intel® Core™ i5-9600K / AMD Ryzen™ 5 3600X
    • Memory: 8 GB RAM
    • Graphics: NVIDIA® GeForce® GTX 1060 3GB / AMD Radeon™ RX 580
    • Storage: 60 GB available space
    • Additional Notes: These estimates may change during final release.
yes
 

Kai_Jeckles

Recruit
Processor
AMD FX(tm)-9590 Eight-Core Processor
Video Card
NVIDIA GeForce GTX 970
RAM
32 GB
Operating System
Windows 10 64 bit
 

Flesson19

Not a Cookie
Knight
Do you have the software files that steam is supposed to install, it is a thread in the main technical forum
 

Flesson19

Not a Cookie
Knight
so tough to diagnose these things, I made a video covering about 6 different things to try and hopefully solve crashes for people and I bet the entire video might help 1 in 10 people. Thats how tough it is to diagnose and fix, software, hardware, virus, so many things do it
 

Kai_Jeckles

Recruit
Did you buy your hardware brand new, how old is your system, and is it on an SSD or HDD?
I bought it brand new June 2016 from PC specialist. I have a HDD which I've disconnected just not removed it physically and I'm currently using a 1tb SSD. The RAM is more recent. September last year and a week ago to make the 32gb.
 

Kai_Jeckles

Recruit
Do you have the software files that steam is supposed to install, it is a thread in the main technical forum
Not sure, going to have a look now. Though shouldn't this be information everyone is required to know, like "extra information" regarding downloading of this product?
 

momo1

Sergeant
M&BWBWF&SNWVC
I bought it brand new June 2016 from PC specialist. I have a HDD which I've disconnected just not removed it physically and I'm currently using a 1tb SSD. The RAM is more recent. September last year and a week ago to make the 32gb.
Your hardware sounds good and is above the Minimum Requirements. Are there any folders in "C:\ProgramData\Mount and Blade II Bannerlord\crashes"? If yes, then upload it to Taleworlds by following the instructions in the link below. Start by the "How to Send Save Files" section and make sure to put a link to this thread and your username in.

https://forums.taleworlds.com/index...h-uploader-and-how-to-send-save-files.437993/

If you want it taken care of quicker and you're OK with a non-Taleworlds person looking at the crash files, upload it to Google Drive and post a link. Taleworlds might take longer to help you because this is an issue that affects one person, not multiple. Also, do you know for sure that when you play the game, your RAM usage keeps on climbing, or did you add RAM just to make sure that it wasn't the problem?
 
Last edited:

Kai_Jeckles

Recruit
Your hardware sounds good and is above the Minimum Requirements. Are there any folders in "C:\ProgramData\Mount and Blade II Bannerlord\crashes"? If yes, then upload it to Taleworlds by following the instructions in the link below. Start by the "How to Send Save Files" section and make sure to put a link to this thread and your username in.

https://forums.taleworlds.com/index...h-uploader-and-how-to-send-save-files.437993/

If you want it taken care of quicker and you're OK with a non-Taleworlds person looking at the crash files, upload it to Google Drive and post a link. Taleworlds might take longer to help you because this is an issue that affects one person, not multiple. Also, do you know for sure that when you play the game, your RAM usage keeps on climbing, or did you add RAM just to make sure that it wasn't the problem?
I will follow this suggestion, however my question is that if the entire computer freezes, would it have time to create a crash file?
 

Kai_Jeckles

Recruit
Your hardware sounds good and is above the Minimum Requirements. Are there any folders in "C:\ProgramData\Mount and Blade II Bannerlord\crashes"? If yes, then upload it to Taleworlds by following the instructions in the link below. Start by the "How to Send Save Files" section and make sure to put a link to this thread and your username in.

https://forums.taleworlds.com/index...h-uploader-and-how-to-send-save-files.437993/

If you want it taken care of quicker and you're OK with a non-Taleworlds person looking at the crash files, upload it to Google Drive and post a link. Taleworlds might take longer to help you because this is an issue that affects one person, not multiple. Also, do you know for sure that when you play the game, your RAM usage keeps on climbing, or did you add RAM just to make sure that it wasn't the problem?
In the past I was fortunate enough to send crash reports, only now it just skips that process and freezes. Used to crash when I wanted to go back to a save file, building siege equipment or in a siege battle. I've checked and no folder for crashes.
 

Kai_Jeckles

Recruit
Your hardware sounds good and is above the Minimum Requirements. Are there any folders in "C:\ProgramData\Mount and Blade II Bannerlord\crashes"? If yes, then upload it to Taleworlds by following the instructions in the link below. Start by the "How to Send Save Files" section and make sure to put a link to this thread and your username in.

https://forums.taleworlds.com/index...h-uploader-and-how-to-send-save-files.437993/

If you want it taken care of quicker and you're OK with a non-Taleworlds person looking at the crash files, upload it to Google Drive and post a link. Taleworlds might take longer to help you because this is an issue that affects one person, not multiple. Also, do you know for sure that when you play the game, your RAM usage keeps on climbing, or did you add RAM just to make sure that it wasn't the problem?
I didn't realise it could be a memory leak before upgrading from 16gb (for Cyberpunk) to 32gb. However having a look now, the highest it will reach while playing Bannerlord is 8gb or 7.9gb to be precise.
 

momo1

Sergeant
M&BWBWF&SNWVC
I will follow this suggestion, however my question is that if the entire computer freezes, would it have time to create a crash file?
Open the program Event Viewer. On the left, expand "Windows Logs" and then "Application".
All the way to the right, Click "Filter Current Log".
Check the boxes labeled "Critical", "Warning", and "Error", and hit OK.
Select the top item in the list of events, and then while holding "Shift" select the one on the bottom of the list (you don't need to bother scrolling down to the bottom of the list, just select the bottom one that you can see).
Right Click and select "Copy", "Copy Table", and then paste it in this thread.
 

Kai_Jeckles

Recruit
Open the program Event Viewer. On the left, expand "Windows Logs" and then "Application".
All the way to the right, Click "Filter Current Log".
Check the boxes labeled "Critical", "Warning", and "Error", and hit OK.
Select the top item in the list of events, and then while holding "Shift" select the one on the bottom of the list (you don't need to bother scrolling down to the bottom of the list, just select the bottom one that you can see).
Right Click and select "Copy", "Copy Table", and then paste it in this thread.
Error 02/03/2021 22:54:37 User Profile Service 1552 None
Warning 02/03/2021 22:52:29 CertificateServicesClient-AutoEnrollment 64 None
Warning 02/03/2021 21:46:23 Search 10023 Gatherer
Warning 02/03/2021 21:20:19 RestartManager 10010 None
Warning 02/03/2021 21:20:19 RestartManager 10010 None
Warning 02/03/2021 21:20:19 RestartManager 10010 None
Warning 02/03/2021 21:20:19 RestartManager 10010 None
Warning 02/03/2021 21:20:19 RestartManager 10010 None
 

momo1

Sergeant
M&BWBWF&SNWVC
Can you paste some more and also open the program cmd, and run this command without the quotes, "echo %username%" and confirm it tells you your current username.
 
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