Ps4 aspect ratio problem.

[Maroon]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

 

[Mustafa Korkmaz]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

 

[Veteris]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

http://www.cnet.com/products/sanyo-dp46848/specs/ this is my tv model for better reference.

 

[Strummer]

One thing I noticed last night is that it's only the main gameplay screen, traveling the world map, where this issue happens. Other screens are displaying properly, or at least the borders make it appear that way. I can't remember what screen was showing when I noticed that. Probably dialogue but I don't know if it was a specific kind, like with a vendor.

 

[captain lust]

One thing I noticed last night is that it's only the main gameplay screen, traveling the world map, where this issue happens. Other screens are displaying properly, or at least the borders make it appear that way. I can't remember what screen was showing when I noticed that. Probably dialogue but I don't know if it was a specific kind, like with a vendor.

That's highly unlikely. More probably you're experience a cut-off in *all* your games and just don't notice it because there aren't any UI elements at the very edge of the screen.

Nevertheless, if you post some images, we'll inspect them to see if you're right.

 

[Veteris]

One thing I noticed last night is that it's only the main gameplay screen, traveling the world map, where this issue happens. Other screens are displaying properly, or at least the borders make it appear that way. I can't remember what screen was showing when I noticed that. Probably dialogue but I don't know if it was a specific kind, like with a vendor.

That's highly unlikely. More probably you're experience a cut-off in *all* your games and just don't notice it because there aren't any UI elements at the very edge of the screen.

Nevertheless, if you post some images, we'll inspect them to see if you're right.

Most games also allow you to change the setting in-game as well. Which would be the reason it's not happening in other games. It also is not happening on my PS4 menus... Or psstore... Or Netflix. Its a mount and blade only issue.

 

[Strummer]

One thing I noticed last night is that it's only the main gameplay screen, traveling the world map, where this issue happens. Other screens are displaying properly, or at least the borders make it appear that way. I can't remember what screen was showing when I noticed that. Probably dialogue but I don't know if it was a specific kind, like with a vendor.

That's highly unlikely. More probably you're experience a cut-off in *all* your games and just don't notice it because there aren't any UI elements at the very edge of the screen.

Nevertheless, if you post some images, we'll inspect them to see if you're right.

This is not happening with *all* or even *most* PS4 games. It's happened with *very few*, actually only one that I can think of ( 7 Days to Die, another port of an older PC game… coincidence…? ) , and it was quickly patched.

 

[irishdragon85]

This is what I see every time I go to the World Map but please tell me again how it happens on every game.

Mount and Blade: imgur.com/KQ5yMY6

The Witcher III for reference: imgur.com/16V6Go2

 

[Strummer]

Even if it is happening with all games to one extent or another, I don't see how that's relevant. Is it a point of pride for you guys to put UI elements where no one else does? I've played other games with UI elements along the edges of the screen, but somehow they were able to pull this off without having half the menu hanging off the edge.

I love the game, will continue playing, will buy any DLC that comes along, and will buy Bannerlord if it ever comes to consoles, but that response really annoyed me. Most of the people here, including me, have no real appreciation for what it takes to make a game at all, much less a very polished one. I understand that you can't snap your fingers, flip a switch or change a menu option to make fixes happen, but let's not pretend every game has this issue when the vast majority clearly don't.

 

[EvilWaterman]

Hi,

I also have this issue. I have a 32 inch brand new Samsung led TV. I had the same issue with Neverwinter but was able to adjust it using the in game slider.

I am in agreement that this is an issue with the game.

 

[Lazybones]

I've actually stopped playing the game because of this issue. I want to love it but it's hard when you can't see half of the menu items.

 

[captain lust]

Mount and Blade: imgur.com/KQ5yMY6

The Witcher III for reference: imgur.com/16V6Go2

You can see here that in The Witcher there are no UI elements at the edge of the screen. You're probably still missing part of the game.

I'll quote the response in the FAQ thread here:

Why are some of the buttons cut off at the bottom of the screen?
This is because your TV is doing something called "overscan". Most TV's have an option to disable this, or change the setting, which should fix the problem. In any case, we are working on a patch to provide a more general solution (as of 29th September 2016). There is currently no ETA on the patch, however you shouldn't expect to wait too long!

If your TV is new, it's very likely there is an option to disable overscan.

Here is one of a number of guides on the internet, which explain how to do so: http://www.howtogeek.com/252193/hdtv-overscan-what-it-is-and-why-you-should-probably-turn-it-off/

Nevertheless, as mentioned previously, we are working on a more general fix for this (something like moving the UI away from the edge of the screen).

 

[Cyndro]

I posted this is a less active thread - all of you, you have your TVs on overscan. You've been missing parts of your screen this whole time. What you want is "Underscan" which isn't actually "under" scan, but full scan. Underscan will show you the whole screen.

 

[irishdragon85]

I posted this is a less active thread - all of you, you have your TVs on overscan. You've been missing parts of your screen this whole time. What you want is "Underscan" which isn't actually "under" scan, but full scan. Underscan will show you the whole screen.

You apparently missed the part where people turned that off (myself included) and it still didn't fix the problem.

 

[RebelYT1976]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

If you want to see a really bad version of this problem anybody my PSN is therebel900 or TheRebel900. I can record it and post it or stream it. My problem is really bad considering i cant even see what each tab on the over world map is. I have gotten used to party, character, inventory, camp, and quest.

 

[Mustafa Korkmaz]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

If you want to see a really bad version of this problem anybody my PSN is therebel900 or TheRebel900. I can record it and post it or stream it. My problem is really bad considering i cant even see what each tab on the over world map is. I have gotten used to party, character, inventory, camp, and quest.

Can you please try uploading to Youtube with the PS4's share button?

 

[RebelYT1976]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

If you want to see a really bad version of this problem anybody my PSN is therebel900 or TheRebel900. I can record it and post it or stream it. My problem is really bad considering i cant even see what each tab on the over world map is. I have gotten used to party, character, inventory, camp, and quest.

Can you please try uploading to Youtube with the PS4's share button?

tomorrow I will post the videos url.

 

[RebelYT1976]

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

It's probably same in all games but more noticable on M&B because of it's menu placement on the world map. We don't do any screen adjustments, just render to the screen sized backbuffer that the consoles provide us. I tried on many different TVs and monitors in our office and in my home but couldn't reproduce this issue.

With all respect, there's been at least 20 different reports of the same issue. The fact that your tests did not produce this issue does not mean it does not exist. A couple of those reports also has the submitter say that different games with UI elements near the edge (because you're not the first to make a console game with a UI like that) work fine.
I personally do not have a console to play these versions on, but I still think you should look into this rather than telling people their screens are wrong and not doing more than that.

As I said, we're already checking it and contacted with Sony and MS but that takes time. And it's not just our tests, console vendors do tests for cases like this and don't allow the game to ship until they're fixed. It's probably a simple issue but after all, I have to reproduce it somehow before finding a way to fix it. I'm not sure blindly adding a screen resizer can help with this. Maybe someone can name a TV model which this issue happens?

If you want to see a really bad version of this problem anybody my PSN is therebel900 or TheRebel900. I can record it and post it or stream it. My problem is really bad considering i cant even see what each tab on the over world map is. I have gotten used to party, character, inventory, camp, and quest.

Can you please try uploading to Youtube with the PS4's share button?

tomorrow I will post the videos url.

If you want to see a really bad version of this problem anybody my PSN is therebel900 or TheRebel900. I can record it and post it or stream it. My problem is really bad considering i cant even see what each tab on the over world map is. I have gotten used to party, character, inventory, camp, and quest.

Can you please try uploading to Youtube with the PS4's share button?

tomorrow I will post the videos url.

Sorry about the delayed post an unexpected trip to Virginia came along but, the problem is that when I record the video it is messed up but when I watch the video in the share factory it is fine but also when in full screen mode it's messed up again

 

[RebelYT1976]

Also side note if your TV has a thing called h-size or a thing called v size that should fix it. But I still believe that you guys should add a resize for people who are not aware of this page.

 

[Cute_Robyn]

Honestly, I have read through this and tried everything here because I love this game on my laptop even tho it plays like crap because my laptop is old and a laptop. I'm a massive PlayStation fangirl and when I saw this on the PSN store I got all excited only to find due to the command for my troops being cut in half and the time of day not being visible on the the world map it's not playable.

I agree with Strummer here, your response here is not the best. I can not seem to change the ratio size for my HD ports on my TV at all , there is no overscan option also, I may have a crappy TV but you can't just blame people with older or cheaper TV's for a problem you could fix with a UI placement slider.

Being a PlayStation fangirl (My PS1 was my third parent and I love it) I have all 4 PlayStations and this is the only game across all 4 consoles to have this issue for me. I admit I think I had it with one other on PS3 but it was quickly solved with a trip to the options menu, it was so easy I forgot about it until now and can't recall what game it was.

I love this game, I love how it includes women in a very fun way in a community and industry that normally forgets we girls also play games but you pushing off of this issue saddens me. My fav PC game is M&B with Fire and Sword and I'm sad I can't play this more on my console.

I tried to take screenshots of the issues with the PS4 share button but the ratio was correct in the screenshots and videos.