Need More Info Opening Shop Crash

[radavar]

Summary:

Bannerlord keeps crashing whenever I open a shop or inventory window. I always receive the following error message:

"d3d device -> CreateTexture2d
rgIGPU_device::create_texture_from_image failed!
The GPU device instance has been suspended. Use
GetDeviceRemovedReason to determine the appropriate
action.

Last Executed Marker: lmGUi"

This error has made the game unplayable. I am thoroughly enjoying Bannerlord and have had no other performance issues so far. I am not using any mods, and I have graphics set on "medium" (though the game works just as well on "high"). Unfortunately, if this issue is not resolved soon I will have to refund this game. Any help would be greatly appreciated.

How to Reproduce: Open shop window in a settlement; game crashes.
Have you used cheats and if so which: No
Scene Name (if related): N/A
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10
GPU: NVIDIA GeForce GTX 1050
GPU Driver Version: 24.21.13.9836
CPU: Intel Core i7-7700 HQ
RAM: 8 GB
Motherboard: (?)
Storage Device (HDD/SSD): SSD

 

[MArdA TaleWorlds]

This crash is a GPU crash. Which is different from the other crashes that can be caused by gameplay actions. While we are still investigating the issue there is not a definite fix that we can offer on this issue at the moment. You can try the workaround below but please note that it is not a solid fix. Thanks for reporting. Sorry for any inconvenience.A possible fix for RGLGPU_DEVICE::LOCK_TEXTURE Crash
If you are crashing in the middle of the game with the “RGLGPU_DEVICE::LOCK_TEXTURE” error, you can try the workaround below to fix it:

• Expanding the swap size on your hard disk. You can find more info regarding this here.