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Mount and Musket Server Forums; How to ask for Ban & Unban

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Mount & Musket Servers

As some of you have no doubt noticed, we just got our brand spanking new forum and we will be conducting all official MM server business in here from now on. This means you will soon be able to find rules, server details and other important info listed here, as well as having a place to put your ban requests, unban requests and complaints (not that we get many of those  :grin: ) Remember, ONLY POSTS will be answered, not Private Messages.

Right now the most important function of the forum is for handling bans and unbans, a process some of you may be unfamiliar with, so I will detail it here.


Unban request

In the event you are banned from our servers for a period longer than 1 hour (which is the length of a temporary ban) you can make a thread on this forum requesting the ban is lifted. You will need the following details:
  • Name under which you were banned - INCLUDE IN TOPIC TITLE
  • Server(s) you are banned from
  • What was happening when you got banned
  • Time and date
  • User Identification Number (If you can)

When you have posted these details in your thread, leave it alone for a while and hopefully within a day or two our staff will have gotten around to dealing with it. You may be asked to provide more information on what you were doing, a moderator may be called in to explain in greater detail why they banned you and you may be unbanned immediately or after a punishment duration decided upon by the staff.

Make sure that in your thread you remain courteous, avoid getting into fights with other posters and try to keep a level head so we can deal with the situation as quickly and efficiently as possible. If you are not the person making the appeal, a moderator, a witness or myself, then don't post in the thread, it reflects badly on whoever is interrupting and only makes the moderators job more difficult.

And above all, make sure you are not spamming the threads or the forum in order to have your own case looked at more promptly. We try to deal with all cases within 2-3 days, occasionally one falls through the gaps and a bump is warranted. However, creating more threads or bumping when not needed is something which can lead to a ban being lengthened, so don't be tempted.


Ban request

If you see someone misbehaving seriously and not being dealt with by an admin, you can post on this forum to request that they be log banned, which involves banning someone even if they are no longer on the server. Make sure to include:
  • Name of the server you were on
  • Name of the person causing trouble
  • Nature of their offense
  • Time and date of their offense
  • If needed, what your relationship was to the offense in question.
  • Any proof if you have it, For instance screenshots. (use spoilers!)

As with unbans we try to deal with these with 1-2 days but a certain delay can be expected. Typically speaking, only the more serious offenses will warrant a log ban, and whilst we have sympathy for anyone who is team-killed by someone who does a runner, its not particularly wise for us to consider log banning someone for such an offense. Racial or homophobic slurs, streaks of team-killing and team wounding, cheating or glitching, abuse of map mechanics and other more problematic offenses are the kind of thing that will receive a log ban. If you want to appeal a log ban, make your unban request as above and post a link to the original ban request.


Complaints

Naturally the administration of any server is bound to have problems and upsets, in which case you are free to make a complaint either on this forum or to me directly via private message. The usual procedure for posts and PM's remains; stay courteous and level headed, explain clearly what lead you to complain and include relevant times and dates. If you have any complaints about myself, refer them directly to Vincenzo or just post on this forum here.


New User Corollary

When a person is banned, for whatever reason, I regard their persona as banned and do not expect to see them frequenting our servers or team-speak any longer. However, as Warband is quite a fun game and I am eager to see TaleWorlds do well out of it, I abide by a simple maxim when it comes to new buying a new copy of Warband. That is, if you buy a new copy of Warband, with a new name, no ties to your previous persona, you will not be pursued for any actions you committed previously - only the most egregious violations being exempt from this. In short, if you get permanently banned, buy a new CD-Key, get a new name and don't dwell on what you did previously. I'm slow to recall voices so don't worry about team-speak so much.
 
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