Need More Info Massive Crash Can't Play

Currently viewing this thread:

Version number
e1.5.3.245057
Branch
Main
Modded/unmodded
Yes, I used mods.

Scipio65

Regular
Hello,

The other day I was playing a battle.. pretty huge.. at least 18 armies. I was playing the game for a few hours. The game started to stutter, the screen froze.. and the entire computer had to be shut off and back on.

I started the game back up.. and would only get as far as the loading screen before it crashed.

The video card was updated over 2 weeks ago.

I verified files and 3 were needed to be reloaded.

Restarted game... crash.

I uninstalled the game and removed all Mods.

I reinstalled the game and started it back up. No mods.

I went back to load the last game and it loaded. But... no kidding.. every character including my own were children. I hit "Save" and it crashed.

I started back up to make a new Campaign Game. No mods. I was able to play for about an hour. I went to save the game (not automatic) and it crashed. It would save when entering and leaving.. but when you save it.. it will crash.

I uninstalled the game a second time. Erased every Mod artifact. Installed the game again.

I downloaded all the Mods I had before and read through the Nexus and erased all the daughter files.

I ran the game and it worked. If I try to load any game it will crash.

I was able to make an entire new Campaign Game, with all the old Mods (new downloads and all up to date). I would get past character creation and leave that training field. I tried to save it.. it crashed.

So in short;
Game suffered one major hard crash / freeze.
Verified files. 3 bad.
Game uninstalled.. all mods uninstalled.
Game installed.. Game started but crashed on save games.
Verified files. All good.
Re downloaded Mods all updated, no conflicts.
Try to save it will crash.
Uninstalled the game again and reinstalled.
Make new Campaigns, can not save.

See if this works:




Thanks!

Shawn
 

Scipio65

Regular
NVIDIA System Information report created on: 10/31/2020 22:29:29
System name: DESKTOP-AGF9C3I

[Display]
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU processor: GeForce GTX 1060 6GB
Driver version: 456.71
Driver Type: DCH
Direct3D API version: 12
Direct3D feature level: 12_1
CUDA Cores: 1280
Core clock: 1506 MHz
Memory data rate: 8.01 Gbps
Memory interface: 192-bit
Memory bandwidth: 192.19 GB/s
Total available graphics memory: 13307 MB
Dedicated video memory: 6144 MB GDDR5
System video memory: 0 MB
Shared system memory: 7163 MB
Video BIOS version: 86.06.0E.00.38
IRQ: Not used
Bus: PCI Express x16 Gen2
Device Id: 10DE 1C03 85AB1043
Part Number: G410 0030

[Components]

nvui.dll 8.17.14.5671 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.14.5671 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.14.5671 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.14.5671 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.14.5671 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel
nvCplUI.exe 8.1.940.0 NVIDIA Control Panel
nvWSSR.dll 27.21.14.5671 NVIDIA Workstation Server
nvWSS.dll 27.21.14.5671 NVIDIA Workstation Server
nvViTvSR.dll 27.21.14.5671 NVIDIA Video Server
nvViTvS.dll 27.21.14.5671 NVIDIA Video Server
nvLicensingS.dll 6.14.14.5671 NVIDIA Licensing Server
nvDevToolSR.dll 27.21.14.5671 NVIDIA Licensing Server
nvDevToolS.dll 27.21.14.5671 NVIDIA 3D Settings Server
nvDispSR.dll 27.21.14.5671 NVIDIA Display Server
nvDispS.dll 27.21.14.5671 NVIDIA Display Server
PhysX 09.19.0218 NVIDIA PhysX
NVCUDA64.DLL 27.21.14.5671 NVIDIA CUDA 11.1.96 driver
nvGameSR.dll 27.21.14.5671 NVIDIA 3D Settings Server
nvGameS.dll 27.21.14.5671 NVIDIA 3D Settings Server
 

Scipio65

Regular
Computer Specs:
OS: Windows 10
GPU:
GPU Driver Version:
CPU:
i7 960 @3.20Ghz x 8
RAM:
32.0 GB
Motherboard:
Storage Device:
(HDD/SSD): Hitachi HDP725050GLA360 2.00 TB
ST2000DX002-2DV164 500 GB
ST31160023AS 250 GB
ST31160023AS 250 GB
 

uçanbiblo

Community Support
M&BWBWF&SNWVC
Hello, unfortunately, we can not offer support for the modded games. Please let us know if you can reproduce the issue on a new campaign after manually removing the mod files and verifying the integrity of the game files.
 

Scipio65

Regular
Hello, unfortunately, we can not offer support for the modded games. Please let us know if you can reproduce the issue on a new campaign after manually removing the mod files and verifying the integrity of the game files.
I believe what I posted in the first post was a crash code for a game with no Mods. (pretty sure).

I did try everything.. Mods, no-Mods.. all the uninstalls and reinstalls.. updated the video drivers.. verified files. Saving and loading games were a serious problem for me.
 

uçanbiblo

Community Support
M&BWBWF&SNWVC
Hi, the mods will alter the coding of your game and the save files you play while it's installed. So it's normal that your previous save files won't be loaded on an un-modded verified game. Please try to reproduce the problem on a new campaign after manually deleting all of the mod files and verifying the integrity of the game files. Let me know if you can create a save file of that new game.
 
Top Bottom