Retrieving a Lost Serial Key
If you lose the email containing your serial key, you can get a duplicate of the email from esellerate.
1. Go to http://store3.esellerate.net/store/support/Default.aspx
2. In the second section, enter your email address in the box above "email order history"
3. Click the "email order history" button
4. A duplicate of your order reciept, complete with serial key, will be sent to your email address
NOTE the email address must be the same address you used to purchase the key. If you have changed or otherwise no longer have access to that email address, then you will need to contact Esellerate directly ([email protected]). They can track your purchase through a number of other methods.
If purchased via Steam or Gamer's Gate, the serial should be visible from the client (right click on the game in Steam and select "view serial", or under "My Games" on GG).
If you lose the email containing your serial key, you can get a duplicate of the email from esellerate.
1. Go to http://store3.esellerate.net/store/support/Default.aspx
2. In the second section, enter your email address in the box above "email order history"
3. Click the "email order history" button
4. A duplicate of your order reciept, complete with serial key, will be sent to your email address
NOTE the email address must be the same address you used to purchase the key. If you have changed or otherwise no longer have access to that email address, then you will need to contact Esellerate directly ([email protected]). They can track your purchase through a number of other methods.
If purchased via Steam or Gamer's Gate, the serial should be visible from the client (right click on the game in Steam and select "view serial", or under "My Games" on GG).
