LAN Bug, fire sword

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MacPharlan

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I have been playing Fire and Sword on my home network with the family and have been running into a couple issues that are really starting to wear on me, I see others talk about this before and have tried changing names and such, but not doing any good.


1) We get the random drop with a message "Profile name used by another" (or something like that). We have made sure all the names are different and we have tried changing them all as well.

2) Random drop then the pc that dropped can no longer find the LAN game, the lan host needs to end his game and start the host process again.
 
Is this the only place to get tech support, this fire and sword game is not worth the money if you cannot play multiplayer
 
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