• Please note that we've updated the Mount & Blade II: Bannerlord save file system which requires you to take certain steps in order for your save files to be compatible with e1.7.1 and any later updates. You can find the instructions here.

Need More Info I get "The application faced a problem" crash error on starting a new campaign in a fresh install with no mods.

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Version number
No, I didn't use any mods.
Summary: I keep getting an error saying "The application faced a problem. We need to collect necessary files to fix this problem." then the game crashes when I try starting a new campaign. What's really weird is this is is a completely fresh install with no mods added in the game already. I had a friend send me a save file they had and that also gives me the same problem when loading. What's really weird about this issue is that I gave multiplayer a try and that loads properly - it really does seem to be tied to the campaign or something. Even the benchmark loads fine.
How to Reproduce: Simply load a saved campaign or start a new one.
Have you used cheats and if so which: No, this is a completely fresh install with no mods or cheats.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10 Pro 64-bit
GPU: GTX 1650 Super
GPU Driver Version: 471.96
CPU: AMD Ryzen 5 3600
Motherboard: AMD
Storage Device (HDD/SSD): 1TB SSD


Community Support
Community Support
Hey, looks like i was not able to add the common workarounds link in the previous post. Please have a look at this if you have not already. If the issue is persistent you can try a clean install.

Clean Install
The clean install is removing every single game-related file from your computer and installing the game again. Why do you need to remove the game while you just want to remove the modifications? Unfortunately, some of the modifications do not just add a new modules folder but also change or adds contents to the existent modules folder. Without a reinstall, we can't be sure those files are unchanged.

To perform a Clean Install, Uninstall the game. You can do that by right-clicking the game on Steam Library and selecting Delete Local Content. Delete all folders related to the game that remains after the uninstallation. The folders that might have files inside:
Steam: C:\Program Files (x86)\Steam\steamapps\common\Mount & Blade II Bannerlord
Epic: C:\Program Files\Epic Games\Mount & Blade II Bannerlord
C:\Users\USERNAME\Documents\Mount and Blade II Bannerlord
C:\ProgramData\Mount and Blade II Bannerlord

Note: You'll need to allow Windows to display hidden folders and files to see the ProgramData folder and its contents.
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