i get banned

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i get a global ban#b0f752,I remember a month ago,i`m playing the bannerlord online.Then i think is boring so i played half of month
singleplay and some other game.but today i can`t playing the Multiplayer game,i alway use many vpn and game speed.

i played two multiplayer games when the palying the bannerlord online.
 
Hey, i can't find any evidence of you getting banned with that username. Did you change it recently? If so can you please share your in-game nickname with me so i can further look into the issue?
 
thanks for your reply,but i don't change my nickname recent。my steam id is 76561198337070260

Hey, i can't find any evidence of you getting banned with that username. Did you change it recently? If so can you please share your in-game nickname with me so i can further look into the issue?
my name is Ram
 
Hey, i was able to find and check the logs. There is no ban issued to you so everything should be fine. Do you get any error messages explaining why you can't play the game?
 
Hey, the ban is issued by the BattlEye, the anti-cheat system. So it remains.
 
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