How can I get my serial back?

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My computer has recently been reformatted and as a result, I've got to download the game again. However, I really can't remember my serial.

I'm slightly surprised there is no service included in the menu to get your serial back. :roll: Alarmed, I now come here. The same thing happened to a friend of mine, and he came here for help and got it. Now help me. how do I get my serial back? :mad: I hope I won't have to pay for the game all over again. It's not like it costs a fortune, but still...!
 
I think theres a function on Esellerate to have the serial code resent.

Failing that, e-mail or PM Armagan and he should be able to sort you out
 
E-selleh-what? :shock:

*EDIT* Right. So apparently it's a website about selling stuff... Where can I find the place to get my key back?! I'm appalled that something so simple has to be done in such a frustrating way!
 
Its under after sales.

Click on this link.

In the second section (Finding your order number) enter the same e-mail address you used when you bought your serial. Click on Email order history.

Check your e-mail afterwords. You should recieve a mail from a do not reply address listing your order details, including your serial key.

Just point out here that Yahoo sent it straight to my spam folder.
 
Thanks for replying! Unfortunately my internet has been kinda on-and-off lately, so I couldn't answer before now...

Firstly, there is nothing at all in my EMAIL. It won't come, and it's the right adress. It's not in any of the folders either, so I want to know one thing: What's a "Do not reply-adress"? :shock:
 
The from address will be DO NOT REPLY[at]esellerate.com or similar.

Usually just means its been sent out by an automated system so no-one will notice if you try to respond to it. Most spam filters will also pick it up as spam.


I got the response within a couple of minutes. There should be a red message at the top of the page after clicking email history saying "emailed info to [email address]" or similar. Not sure if this would show up for an incorrect e-mail or not.

If it still fails you'll need to contact Armagan and see what he can do for you.
 
Works well for me.

http://www.esellerate.net/>Purchaser/consumer>after sales

mail2lw.jpg


And thats it, took me less than a minute to recieve it.
 
J@ke 说:
DUDE IT SAIS I HAVE NO HISTORY FOR MY GOD DAMN ORDER WTF!!!

Make sure the e-mail address you entered is THE SAME as the one you used when you paid for the game.
 
Hi,

i have the same problem, my hd crashed, so all my data get lost. I tried to get back my serial key with esellerate.net but the service send email to me, that i have no order history. I entered correct email address(i have just one). Perhaps it hapens, cause i have bought this game per paypal and not credit card?
This is a very great game and i am very sad, that i cannot play it in the right way at the moment :sad:

PS.: Sorry for the mistakes, english isn't my native language.
 
Lost-Lamb 说:
Works well for me.

http://www.esellerate.net/>Purchaser/consumer>after sales

mail2lw.jpg


And thats it, took me less than a minute to recieve it.

This info should be stickied. I just had to have my code resent.

It should be noted that you have to manually click the Email Order History button on that site . . . simply hitting the enter key on your keyboard only effects the Submit tab and results in the "Unable to find matching Email" message. I know, that should be common sense but I have learned that common sense seems to be a rare commodity these days :wink: .
 
When you buy the game, they send you an email with your key. DON'T DELETE THE EMAIL; that way, you can always just check your email account if you lose the key.
 
[email protected] should be the right address for Armagan.

Bear in mind that you need to use the e-mail adress you originally ordered the game with in order to get the serial resent. Otherwise you'll be told no order history exists.
 
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