Resolved Game Crashing on Gog

[nnicolaslima]

Summary: I have 50 hours on the game, used to play it in 2021, reinstalled again to play on launch, waited for the updates on gog and when I tried to play it today I got this message: "This application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload this files now?".
The game simply won't start.
OBS: version is 1.0.0.3539.
How to Reproduce: Start the game on gog.
Have you used cheats and if so which: No.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS:Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
GPU: RTX 2060
GPU Driver Version: 522.30
CPU:Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz (8 CPUs), ~3.6GHz
RAM:16384MB RAM
Motherboard: Asustek Computer INC.
Storage Device (HDD/SSD):WDC WDS480G2G0A-00JH30

 

[Zoltaan]

Hello, same here!
Summary: "This application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload this files now?".
How to Reproduce: Start the game on GOG Galaxy
Have you used cheats and if so which: No.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS:Windows 10 Pro 64
GPU: 2047MB NVIDIA GeForce RTX 2060 (Gigabyte)
GPU Driver Version: 522.25
CPU:Intel(R) Core(TM) i5-9600KF CPU @ 3.70GHz
RAM:32
Motherboard: Gigabyte Technology Co. Ltd. Z390 AORUS PRO-CF (U3E1)
Storage Device 931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA )

2022-10-25_17.36.57_a65917fef29100f6c7715e243b90f5c3

 

[oksir]

I posted a similar thread today. For what it's worth, I also have the game through GOG.

 

[Zoltaan]

I posted a similar thread today. For what it's worth, I also have the game through GOG.

Strange, the pre-release version was OK...

 

[nnicolaslima]

Hello, same here!
Summary: "This application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload this files now?".
How to Reproduce: Start the game on GOG Galaxy
Have you used cheats and if so which: No.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS:Windows 10 Pro 64
GPU: 2047MB NVIDIA GeForce RTX 2060 (Gigabyte)
GPU Driver Version: 522.25
CPU:Intel(R) Core(TM) i5-9600KF CPU @ 3.70GHz
RAM:32
Motherboard: Gigabyte Technology Co. Ltd. Z390 AORUS PRO-CF (U3E1)
Storage Device 931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA )

2022-10-25_17.36.57_a65917fef29100f6c7715e243b90f5c3

We both have a RTX 2060, so maybe that is related somehow...I wanna play the game

 

[Albaan]

Hello, exact same thing here. Tried every solutions I could find on this forum, and the ones provided by GOG's support. I also have a RTX 2060 if that can help, though i'm not sure there is a link : plenty of people on GOG seem to have this issue..

 

[oksir]

No RTX here, Geforce GTX 1650

 

[Mike582]

Gog here as well, RTX 3060, no mods installed, reinstalled , deleted bin and verified files... and crashing on launch. In my case Norton 360 is blocking launcher and after allowing it still happens. Very frustrating. Was working fine a month ago, and nothing has changed on my end.

 

[Navian]

I use GOG too. The game stopped working (started crashing just before the Taleworlds logo video would play) two days ago, shortly before the launch/latest update, and the problem persists after the update, clean install, updating everything, trying to launch via command line, and so on.

 

[axxis34]

I have the same problem. Worked perfectly fine before official release. Tried uninstalling and reinstalling and disabled the save-sync options on GoG. Still crashing. The worst part it isnt stating WHY it is crashing. Just that there was a problem.

 

[Zoltaan]

We both have a RTX 2060, so maybe that is related somehow...I wanna play the game

You/We will play soon, don't worry There are a lot of crashes out there, I'm sure we will get fixes soon.

 

[T144]

The problem is the same. 400 hours playe. GoG. RTX 2060 .

 

[Lukasz1222]

The problem is the same. GOG. Radeon RX 570, AMD Ryzen 5 5500.

 

[T144]

Summary: I have 50 hours on the game, used to play it in 2021, reinstalled again to play on launch, waited for the updates on gog and when I tried to play it today I got this message: "This application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload this files now?".
The game simply won't start.
OBS: version is 1.0.0.3539.
How to Reproduce: Start the game on gog.
Have you used cheats and if so which: No.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS:Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
GPU: RTX 2060
GPU Driver Version: 522.30
CPU:Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz (8 CPUs), ~3.6GHz
RAM:16384MB RAM
Motherboard: Asustek Computer INC.
Storage Device (HDD/SSD):WDC WDS480G2G0A-00JH30

Turn off the internet and go to the game. I have earned!

 

[oksir]

Turn off the internet and go to the game. I have earned!

This is very interesting, if I disconnect my computer from the internet then the game does indeed launch! Hopefully that helps pinpoint where the error is.

 

[Albaan]

It does work, yes.. and you can connect again once the game is launched. weird af

 

[MArdA TaleWorlds]

Hey guys i am informed that we have fixed the issue and we will send it as soon as possible. Sorry for any inconvenience!

 

[Zoltaan]

Hey guys i am informed that we have fixed the issue and we will send it as soon as possible. Sorry for any inconvenience!

Thank you, checking the 'downloads' in GOG Galaxy in every 5 minutes!

 

[MArdA TaleWorlds]

Will let you know when I hear back from the team!

 

[Albaan]

Ok, thanks a lot !