In Progress game crashes trying to create character

[Sabierc]

Summary: game crashes on character creation
i get the D3d_device_context_->Map at rglGPU_device::lock_texture Failed!
THe GPU device has been suspended. Use GetDeciveRemovedReason to determine the appropriate action.
How to Reproduce: starting a new game.
Have you used cheats and if so which:
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: windows 10
GPU:NVIDIA GeForce RTX 2060 Super
GPU Driver Version:531.68
CPU:AMD Ryzen 5 3600X 6-Core Processor
RAM:16gb
Motherboard: asus
Storage Device (HDD/SSD):

 

[uçanbiblo]

Hey, this crash is a GPU crash. Which is different from the other crashes that can be caused by gameplay actions. While we are still investigating the issue there is not a definite fix that we can offer to support this issue at the moment. You can try the workaround below but please note that it is not a solid fix. Thanks for reporting. Sorry for any inconvenience.
A possible fix for RGLGPU_DEVICE::LOCK_TEXTURE Crash
If you are crashing in the middle of the game with the “RGLGPU_DEVICE::LOCK_TEXTURE” error, you can try the workaround below to fix it:
Expanding the swap size on your hard disk. You can find more info regarding this here.