Need More Info Game crashes to desktop After Level Up

[Billy068]

Summary: When opening the character screen after leveling up the game crashes to desktop. The specific error code is "d3d_device_->CreateTexture2D at rglGPU_Device::create_texture_from_image failed! The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

Last Executed Marker. ImGui"

Crash persists after clean install.
How to Reproduce: Level up character, then open the character menu.
Have you used cheats and if so which: No cheats used or mods installed.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10 Home Version 21H1
GPU: Nvidia GEforce GTX 1050
GPU Driver Version: 399.24
CPU:Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz
RAM:8 GB
Motherboard: ASUSTeK FX503VD
Storage Device (HDD/SSD): HDD

 

[MArdA TaleWorlds]

This crash is a GPU crash. Which is different from the other crashes that can be caused by gameplay actions. While we are still investigating the issue there is not a definite fix that we can offer on this issue at the moment. You can try the workaround below but please note that it is not a solid fix. Thanks for reporting. Sorry for any inconvenience.

A possible fix for RGLGPU_DEVICE::LOCK_TEXTURE Crash
If you are crashing in the middle of the game with the “RGLGPU_DEVICE::LOCK_TEXTURE” error, you can try the workaround below to fix it:

• Expanding the swap size on your hard disk. You can find more info regarding this here.