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In Progress Game Crashes on Start

Users who are viewing this thread

Version number
e1.7.0
Branch
Main
Modded/unmodded
Yes, but I removed mods.
Dump identifier (optional)
2022-02-22_01.24.24_f984171bb6e1f402b431017cb7746a44

Moe McMeaty

Recruit
Summary: Game crashes in the first loading screen after hitting 'Play' on the launcher
How to Reproduce: Hit 'Play' on the launcher. I've tried every fix I could find online. Not even a clean re-install fixes it.
Have you used cheats and if so which: I used to have cheats but uninstalled all of them completely. Can't even find what ones I used to have
Scene Name (if related): N/A
Media (Screenshots & Video): N/A
Computer Specs:
OS: Windows 10
GPU: NVIDIA GeForce GTX 1660
GPU Driver Version: 30.0.15.1123
CPU: AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
RAM: 16GB
Motherboard: ASRock B450M/ac
Storage Device (HDD/SSD): C Drive (500 GB SSD) D Drive (2TB SSD, This is where the game is installed)
 

MArdA TaleWorlds

Community Support & Localization
Community Support
M&BWBWF&SNWVC
Have you checked these workarounds?

‘Launcher not Launching’ / Game is not launching Workarounds​

If you experiencing any issues with the launcher, you can try the workarounds below to fix it:
  • The first thing to do when experiencing any issue with the game is verifying the game files. After an update, there is always a chance of some of the game files being corrupted or missing. Doing this will verify that the game files are installed correctly. You can also check our guide regarding this here.
  • Deleting the configs folder of the game located in the Documents folder. Please keep in mind that this will also delete your saved options of the game. Don’t forget to back up the files if you don’t want to lose them. (C:\Users\user.name\Documents\Mount and Blade II Bannerlord\Configs)
  • If you have installed a mod called Fixed Launcher in the past, you need to make sure that you have deleted its files. These files can block the launcher from launching. The files of the aforementioned mod.
  • Check your Windows Defender settings for Ransomware Protection. You should add Bannerlord to the list under the Controlled Folder Access. To do that:
  • - Open Windows Defender Security Center.
    - Click on Virus & threat protection.
    - Click the Virus & threat protection settings option.
    - Under "Controlled folder access," click the Allow an app through the Controlled folder access link.
    - Click the Add an allowed app button to add Bannerlord.
  • Deleting the “spriteData.xml” file located in the "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI” folder can fix the issue. This is an obsolete xml file that the game is not using. However, if a mod is installed before changing this file, the game tries to use it and crashes.
  • Deleting the logs folder located under the "C:\ProgramData\Mount and Blade II Bannerlord" folder. Please note that the ProgramData folder is a hidden folder by default.
  • If none of the workarounds above helped you, you can try to launch the game via the TaleWorlds.MountAndBlade.Launcher.Singleplayer.exe and TaleWorlds.MountAndBlade.Launcher.Multiplayer.exe files located in the folder below:
    ...:\SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client
  • Check your OneDrive folder contents. Even if it is disabled we have seen users post that their files have been changed with the previous OneDrive synced files. You should try deleting your OneDrive files. More info about that can be found here.
 

Moe McMeaty

Recruit
Yeah I tried every single one of these and the crash still happens. I tried the multiplayer launcher and that works fine but the single player launcher crashes.
 

Moe McMeaty

Recruit
Submitted a new Crash Upload after trying all of the fixes.
New crash Id is 2022-02-25_14.53.07_f984171bb6e1f402b431017cb7746a44
 
Summary: Game crashes in the first loading screen after hitting 'Play' on the launcher
How to Reproduce: Hit 'Play' on the launcher. I've tried every fix I could find online. Not even a clean re-install fixes it.
Have you used cheats and if so which: I used to have cheats but uninstalled all of them completely. Can't even find what ones I used to have
Scene Name (if related): N/A
Media (Screenshots & Video): N/A
Computer Specs:
OS: Windows 10
GPU: NVIDIA GeForce GTX 1660
GPU Driver Version: 30.0.15.1123
CPU: AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
RAM: 16GB
Motherboard: ASRock B450M/ac
Storage Device (HDD/SSD): C Drive (500 GB SSD) D Drive (2TB SSD, This is where the game is installed)
yes, when i tried taleworlds.mountandblade.launcher.singleplyer, i get a message that reads application faces a problem.
 

MArdA TaleWorlds

Community Support & Localization
Community Support
M&BWBWF&SNWVC
Have you tried these workarounds?

‘Launcher not Launching’ / Game is not launching Workarounds​

If you experiencing any issues with the launcher, you can try the workarounds below to fix it:
  • The first thing to do when experiencing any issue with the game is verifying the game files. After an update, there is always a chance of some of the game files being corrupted or missing. Doing this will verify that the game files are installed correctly. You can also check our guide regarding this here.
  • Deleting the configs folder of the game located in the Documents folder. Please keep in mind that this will also delete your saved options of the game. Don’t forget to back up the files if you don’t want to lose them. (C:\Users\user.name\Documents\Mount and Blade II Bannerlord\Configs)
  • If you have installed a mod called Fixed Launcher in the past, you need to make sure that you have deleted its files. These files can block the launcher from launching. The files of the aforementioned mod.
  • Check your Windows Defender settings for Ransomware Protection. You should add Bannerlord to the list under the Controlled Folder Access. To do that:
  • - Open Windows Defender Security Center.
    - Click on Virus & threat protection.
    - Click the Virus & threat protection settings option.
    - Under "Controlled folder access," click the Allow an app through the Controlled folder access link.
    - Click the Add an allowed app button to add Bannerlord.
  • Deleting the “spriteData.xml” file located in the "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI” folder can fix the issue. This is an obsolete xml file that the game is not using. However, if a mod is installed before changing this file, the game tries to use it and crashes.
  • Deleting the logs folder located under the "C:\ProgramData\Mount and Blade II Bannerlord" folder. Please note that the ProgramData folder is a hidden folder by default.
  • If none of the workarounds above helped you, you can try to launch the game via the TaleWorlds.MountAndBlade.Launcher.Singleplayer.exe and TaleWorlds.MountAndBlade.Launcher.Multiplayer.exe files located in the folder below:
    ...:\SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client
  • Check your OneDrive folder contents. Even if it is disabled we have seen users post that their files have been changed with the previous OneDrive synced files. You should try deleting your OneDrive files. More info about that can be found here.
 
Won't start, giving a *-* error message.
Seriously, the game has worked twice for me since launch and there's no return option available because trying to make it work required more than the two hours window to demand a refund
 
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