Need More Info Game Crashes From Launcher Unhandled Exception Code 0xC000001D

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biolash

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Hi I just downloaded this game using the Xbox App on PC (Windows 10), I used Gamepass to acquire it. I can get to the launcher but if I click Play or Continue I get the following error:
I have tried restarting my computer, verifying installation, and uninstalling and reinstalling the game. I have never played this game before.


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Log Message (Logger is not ready)
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Unhandled Exception Code 0xC000001D at adress 0x7FFBF0ADD3E7
<#######################################################>

#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:6738919
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:1427424
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:1410301
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:342234
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:427081
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:2136007
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:2135291
#TaleWorlds.Native.pdb@{9F9A4A897F5F4A4D9676040E0F8F52A2} (1): 0:2138845
#ucrtbase.pdb@{152B3C4F5E1CE0FE6BC36E9F0F2B10E6} (1): 0:138162
#kernel32.pdb@{B85405D72580A929C2BB2C42AD2DF3C1} (1): 0:95764
#ntdll.pdb@{CCC0E36120F424BE044DE630C3BD80C4} (1): 0:337569
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No managed frames available.




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OK
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To understand more about this issue we need you to download the Dependency Walker program. This program (dependency walker) shows the required DLL's of any program. It will help us if the problem is due to a missing DLL issue. You can download it here.
After the download open the program, click on to file and then paste this folder way to the address bar
...\XboxGames\Mount & Blade II- Bannerlord\Content\bin\Gaming.Desktop.x64_Shipping_Client
Find and select TaleWorlds.Native.dll file. Then you can press Save and send us the output via the ticket system.
To send us a ticket, please visit the www.taleworlds.com site and login to your forum account from the top right. Click on "My Account" and then click on "My Open Tickets". You can create a ticket there and include the save file as well as the forum link of this thread. You can find more info about how to upload files to us with the new ticketing system here. Thanks for reporting and sorry for any inconvenience!
 
Yes, there's still same problem with the same errors. Somewhere on similar topic, someone write, that could be a problem with avx/avx2 support.
Is this true and processor need to have avx instructions ? I have a xeon E5649 and most AAA games work perfectly.
 
To investigate the issue you are experiencing further we need you to open the game with a command line. With that you can send us a more inclusive dump file.
  • Navigate to the game's installation folder. Navigate to the bin\Win64_Shipping_Client folder. It should be on C:\XboxGames pathway.
  • Write cmd to the address bar.
  • Paste this command line and press enter:
  • ManagedStarter.exe /singleplayer _MODULES_*Native*SandBoxCore*CustomBattle*Sandbox*StoryMode*_MODULES_ /enable_full_memory_dump
  • This will launch the game normally but the crash reporter will send us more data that we need to pinpoint the issue. Crash the game as you reported and send us the crash report as usual. Don't forget to copy the crash id afterwards as we need to it check the details. Thank you
 
Are you still experiencing this issue on the latest version of the game? We have a new logging system that is applied on the latest version. If you are still experiencing this issue please check the pathway below and send us the logs folder through our ticket system.
C:\ProgramData\Mount and Blade II Bannerlord\logs
To send us the requested file, please use the ticket system on our website. You can find more info about the ticket system here. Thanks for reporting and sorry for any inconvenience!
 
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