Resolved Game crashes everytime when exploring batannia castles

[Gladius Maximus]

Summary: Every time when i go explore a batannia castle the game crashes. When i click on explore the castle everything works fine at first, i can see the castle but the moment i walk to close to the gate the screen becomes white and the game crashes. This only happens with battania castles, battannia cities are fine and also city and castles of other cultures are fine.

The error message that i usually get is:
Direct3D 11 device has been removed or reset. Please restart the game.
Unknown error 0x887A0006
Last Executed Marker: Only supported with nVidia GPU and Windows 10

I have reinstalled the game
I have reinstalled the video card driver and updated it
I have directx 11 installed
i have verified the steam game files
I have turned image sharpening off in the nVidia control panel

I have already more than 150 hours into the game without much problems, i dont understand why it only crashes with battannia castles

How to Reproduce: Explore batannia castle, get to close to the gate and then it crashes.
Version: Every version including the current beta patch
Installed community-made modifications: no mods
Computer Specs:
OS: Windows 7
GPU: Nvidia GeForce GT 740
CPU: AMD Athlon(tm) x4 860K Quad core processor 3.70 GHz
RAM: 8GB
Storage Device (HDD/SSD): HDD


The name of the latest crash report files that i send after the crash is: 2020-05-01_23.47.56_00000000000000000000000000000000

 

[Gladius Maximus]

Tried the new 1.4.0 beta patch sadly the problem is still there. i still crash when i explore battanian castles while the rest of cities and castles are fine

 

[uçanbiblo]

Hello, i have informed the devs about the issue. I am sure it will be fixed as soon as possible.

 

[uçanbiblo]

Hello, sorry for the late reply. We have fixed a considerable amount of the problems we have encountered so far and improved the game performance with the multiple patches we have released. Please make sure that your game, your drivers, and OS are up to date and the game has necessary permissions over your security software. Please let us know if the problem persists after completing these steps and verifying the integrity of the game files through Steam.

 

[uçanbiblo]

As the asked information was not provided within 2 weeks, this thread is marked as solved. If the issue still continues, please update this thread.

 

[Gladius Maximus]

After many months i had given up because around patch 1.5.4 it still wasnt fixed. I have just uploaded a new crash files..
Crasb file name: 2020-12-30_14.09.04_00000000000000000000000000000000
I did find out something new.
If i walk into the castle backwards the game actually doesnt crash at the gate, but when i turn around the game crashes immediately. I suspect that a object inside the castle gives trouble and the moment my computer tries to render/load this object the game crashes. Walking backwards has a limit while it doesnt crash at the gate, the game crashed if i follow the path further backwards around 10/20 meters further.

I tried it on the latest beta patch 1.5.6 and it still crashes

 

[Joe Friday]

After many months i had given up because around patch 1.5.4 it still wasnt fixed. I have just uploaded a new crash files..
Crasb file name: 2020-12-30_14.09.04_00000000000000000000000000000000
I did find out something new.
If i walk into the castle backwards the game actually doesnt crash at the gate, but when i turn around the game crashes immediately. I suspect that a object inside the castle gives trouble and the moment my computer tries to render/load this object the game crashes. Walking backwards has a limit while it doesnt crash at the gate, the game crashed if i follow the path further backwards around 10/20 meters further.

I tried it on the latest beta patch 1.5.6 and it still crashes

Did this issue get resolved? I too have been having multiple crashes and I have gotten the same error: Unknown error 0x887A0006