Need More Info EU connection problems

[Runcop]

Summary: For a few days now I and my friends keep getting a constant red symbol when playing skirmish, with random times of us losing connection then regaining it to the server as it seems to be a server crash then we teleport to a different location.
How to Reproduce: playing the game
Scene Name (if related):
Media (Screenshots & Video): one example but can get many more
Computer Specs:
OS:
GPU:
GPU Driver Version:
CPU:
RAM:
Motherboard:
Storage Device (HDD/SSD):

 

[MArdA TaleWorlds]

Can you send us the file below after reproducing this issue again? Please keep in mind that the log files will be reset when the game is launched again. It is crucial that you should upload the files right after the issue has happened. Please also note that the ProgramData folder is a hidden folder by default.
C:\ProgramData\Mount and Blade II Bannerlord\logs\rgl_log_xxxxx.txt
You can send me the file via email to arda.gunduz at taleworlds dot com Please include the forum threads URL so that I can find it easily. Thanks!

 

[Runcop]

Can you send us the file below after reproducing this issue again? Please keep in mind that the log files will be reset when the game is launched again. It is crucial that you should upload the files right after the issue has happened. Please also note that the ProgramData folder is a hidden folder by default.
C:\ProgramData\Mount and Blade II Bannerlord\logs\rgl_log_xxxxx.txt
You can send me the file via email to arda.gunduz at taleworlds dot com Please include the forum threads URL so that I can find it easily. Thanks!

will send next time it happens

 

[Runcop]

Can you send us the file below after reproducing this issue again? Please keep in mind that the log files will be reset when the game is launched again. It is crucial that you should upload the files right after the issue has happened. Please also note that the ProgramData folder is a hidden folder by default.
C:\ProgramData\Mount and Blade II Bannerlord\logs\rgl_log_xxxxx.txt
You can send me the file via email to arda.gunduz at taleworlds dot com Please include the forum threads URL so that I can find it easily. Thanks!

sent the logs in a email

 

[Runcop]

@MArdA TaleWorlds leons view on it

 

[MArdA TaleWorlds]

Unfortunately, i was not able to find the logs in the system. Can you send it directly to me?
arda.gunduz at taleworlds dot com

 

[Runcop]

Unfortunately, i was not able to find the logs in the system. Can you send it directly to me?
arda.gunduz at taleworlds dot com

U want me to resend the email? as it is said it has sent on my email

 

[MArdA TaleWorlds]

I could not find it on the system. IT would be great if you can send it directly to me.