Need More Info Duplicated code

[Blackfro]

I bought a psychical game many years ago, and now when I tried installing the game, steam says that the code has already been used. Which doesn't make sense because I have never played it on steam before.

 

[MArdA TaleWorlds]

Can you pm me your e-mail address? And do you have a proof of purchase?
Some of the local copies have bad codes in them which we have no control over. Was that a local copy? (Russia and CIS region had those)