Need More Info Direct3D 11 problem

[cripe16]

Summary: The game crashes on the start screen. I get 2 error messages:
1) Direct3D 11 device has been removed or reset. Please restart the game.
2) d3d_device_-> CreateTexture2D at rglGPU_device::create_texture_from_image failed!

I already tried all possible solutions and workarounds I found in this forum and on the internet. Nothing works.

How to Reproduce: every time I start the game
Have you used cheats and if so which: no
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Windows 8.1 64-bit version
GPU: NVIDIA GeForce GTX 960M
GPU Driver Version: GeForce version 473.62
CPU: Intel Core i7-4720HQ CPU @2.60GHz (8CPUs), ~2.6GHz
RAM: 16 GB
Motherboard: god only knows
Storage Device (HDD/SSD): HDD

 

[MArdA TaleWorlds]

This crash is a GPU crash. Which is different from the other crashes that can be caused by gameplay actions. While we are still investigating the issue there is not a definite fix that we can offer on this issue at the moment. You can try the workaround below but please note that it is not a solid fix. Thanks for reporting. Sorry for any inconvenience.

A possible fix for RGLGPU_DEVICE::LOCK_TEXTURE Crash
If you are crashing in the middle of the game with the “RGLGPU_DEVICE::LOCK_TEXTURE” error, you can try the workaround below to fix it:

• Expanding the swap size on your hard disk. You can find more info regarding this here.

 

[cripe16]

This crash is a GPU crash. Which is different from the other crashes that can be caused by gameplay actions. While we are still investigating the issue there is not a definite fix that we can offer on this issue at the moment. You can try the workaround below but please note that it is not a solid fix. Thanks for reporting. Sorry for any inconvenience.

A possible fix for RGLGPU_DEVICE::LOCK_TEXTURE Crash
If you are crashing in the middle of the game with the “RGLGPU_DEVICE::LOCK_TEXTURE” error, you can try the workaround below to fix it:

• Expanding the swap size on your hard disk. You can find more info regarding this here.

Thank you. Any idea how big the swap size on the hard disk should be? I tried several numbers and nothing solved the problem.