They said they would use EA to "iron out any issues and refine the game by utilising feedback to bring it to the level" (i.e. performance level) "that both our community and we expect." In that context, they have failed to achieve the MP server stability expected on release, but it was never a blank cheque to accept alternative community design choices.So why did they say they were going to build the game to meet community expectations if, in your opinion, community expectations don't mean jack ****?
What matters is what the people who paid for the product want. I don't know why you are arguing that the buyers' preferences should be considered irrelevant. You ARE a buyer, it only goes against your interests to argue otherwise.