In Progress CTD on Graphics Change

[jacex]

Summary: While in battle, I went to my options and reduced the number of characters shown from 630 to 501, and the number of corpses shown from high to medium. When I saved changes, the game crashed when trying to go back to the battle.
How to Reproduce: Do the same thing.
Computer Specs:
OS: Windows 10
GPU: RTX 2060
GPU Driver Version: 456.71
CPU: i7 4.5ghz
RAM: 16 GB

 

[elysebluemoon]

Hi, can you send a crash dump through the crash uploader and post the crash report ID here?

 

[jacex]

I already sent the crash dump via the crash uploader when I experienced the CTD. Is there a way for me to find the report ID now?

 

[elysebluemoon]

Unfortunately, no. Can you recreate the crash? You can post a screenshot of the ID.

 

[jacex]

I was able to reproduce the error. ID below.

2020-10-21_20.26.24_c46095d4ffc93069095a760ecde50f4d

To reproduce, I created a custom battle with 610 troops. My graphics setting allowed for 610 troops and High corpse count.
I started the battle and as the 2 armies engaged and started fighting and killing, I changed the graphics options from 610 to 501, and High corpses to Medium. Save, crash.

 

[elysebluemoon]

Forwarding this issue to the QA team for further investigation. Thanks for reporting.

 

[elysebluemoon]

Hi, the QA team could not reproduce this crash, are you still having the same problem?

 

[Huckleberry]

Same crashes for me. It doesn't depend on drivers or windows version. This was not in the older patches.
2020-11-04_09.53.27_da941a52c102385bc7b5fe96125f581d
Change texture type (static/dinamic) for example

 

[Luminouscales]

Could you check if your game crashes after changing any other option? Mine does even after lowering the music volume. I pretty much can't touch any options until I return to the main menu.

 

[Huckleberry]

I noticed that the game does not always, accidentally crashes when entering the settings menu, it is not even necessary to make any changes. The same goes for the developer console when changes are made to the game config file. Yes, the changes are saved, but the game can crashes.

 

[jacex]

In battle, I changed volume and clicked Done and it crashed. COME ON. The Options Menu is now too dangerous to use? Come on...

2020-11-13_04.42.02_c46095d4ffc93069095a760ecde50f4d