Resolved crashes when trying to open

[vaggelissig]

Summary: I start the game by pressing play, it opens and runs the game for few seconds and says that the app faced a problem and needs to collect some files. I press yes but nothing happens. I tried to delete the game and install it multiple times, I checked the files from steam but again it says that crashes.. PLEASE HELP
How to Reproduce:
Have you used cheats and if so which:
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: 10.0.19045 Build 19045
GPU:NVIDIA GeForce GTX 1660 Ti
GPU Driver Version:
CPU: Intel(R) Core(TM) i9-9900K CPU @3.60GHz
RAM:16.0 GB
Motherboard: MAG Z390 TOMAHAWK (MS-7B1
Storage Device (HDD/SSD):

 

[MArdA TaleWorlds]

To help you further and continue our investigation oF the reported issue, we need the crash report identifier. You should see a pop-up window when the game is crashed. Please follow the instructions there to complete the upload and get the crash report identifier. It will be copied to your clipboard automatically. You can find more info about the crash report identifier here. Have you tried the workarounds for common crashes detailed here? Thanks for reporting and sorry for any inconvenience!

 

[vaggelissig]

it pops up but when I press anything it shuts down

 

[MArdA TaleWorlds]

You need to be playing on the latest live build. Could you try on 1.2.9?

 

[vaggelissig]

how can i update?

 

[vaggelissig]

ok i foumd out how to update it and now it works thank you