Resolved Crash while browsing in the Encyclopedia

[vth_Musketeer]

Summary: I was browsing in the Encyclopedia. I managed to go to a couple different sections and then the game just crashed. I received three crash uploaders at the same time.
How to Reproduce: I don't know.
Quest/Settlement Name (if related):
Media (Screenshots & Video):
Version:1.6.2
Installed community-made modifications: None
Computer Specs:
OS: Windows 10 Home
GPU: NVIDIA GeForce GTX 1660 Ti
GPU Driver Version: GeForce Game Ready Driver version 471.41
CPU: Intel (R) Core(TM) i7-9750H CPU @ 2.60 GHz 2.59 GHz
RAM: 16 MB (15.9 usable)
Motherboard: ASUSTeK Computer INC. G731GU Version 1.0
Storage Device (HDD/SSD): SSD

 

[vth_Musketeer]

Happened again today. And again I got three crashuploader pop ups at one time. I only copied one of them, but I referenced this thread in all three.

2021-08-22_17.57.06_02804907ac2d0f64fe19fdaed67c7265

 

[MArdA TaleWorlds]

Forwarded to the QA team for further investigation. We will reach out again if we need more information. Thanks for reporting and sorry for any inconvenience!

 

[MArdA TaleWorlds]

Do you remember on which page the game crashed when browsing the encyclopedia?
We were not able to crash when we were trying.

 

[vth_Musketeer]

Do you remember on which page the game crashed when browsing the encyclopedia?
We were not able to crash when we were trying.

Marda, my apologies for not seeing this and responding sooner. It was on the heroes page is all I remember. I was either looking for a specific individual or I was either filtering for unmarried nobles or looking for certain wanderers to recruit. Whichever it was, I know I was on the heroes section. FYSA. I'll also add, I was in the encyclopedia for awhile. Like probably 4 or 5 minutes when it crashed. It has not happened to me since because I assumed the problem might have been with the length of time I was in the encyclopedia. I distinctly remember thinking that. So, ever since that happened, I started saving the game before going into the encyclopedia. And when I go in the encyclopedia I don't stay in it more than about 30 or 40 seconds now. I go in quick and get out quick so it won't crash on me. I will mess around with the encyclopedia today and see if it happens again and let you know.

 

[brotkin]

This seems to be bit old thread but I'm seeing encyclopedia crashes frequently so decided to add a comment. I think that the crash has never occurred right after I start playing but after couple of hours continuous play time. When I restart the game from the latest safe it will work again couple of hours without any problems. It is always a hero page that crashes. Here is the latest crash:
2021-10-23_00.36.58_2ec568fdcbb4d264f86a6406cd7e42e4

 

[MArdA TaleWorlds]

I was not able to find the crash id. Something might gone wrong on our side while the upload was in progress. Could you crash again and send another crash id?

 

[brotkin]

Today I have not seen any crashes and there seems to be a fix in the version that I updated today (1.6.4):
"Fixed a crash that occurred while navigating the encyclopedia screen."
Seems that the fix is working. Thanks

 

[brotkin]

Now I hit a similar encyclopedia crash with 1.6.5:
2021-10-27_20.52.12_2ec568fdcbb4d264f86a6406cd7e42e4
This occurred again after a long continuous play time (over 3,5 hours). I used the encyclopedia quite a lot all the time as I was trying to figure out relations and locations of different heroes.

 

[MArdA TaleWorlds]

Now I hit a similar encyclopedia crash with 1.6.5:
2021-10-27_20.52.12_2ec568fdcbb4d264f86a6406cd7e42e4
This occurred again after a long continuous play time (over 3,5 hours). I used the encyclopedia quite a lot all the time as I was trying to figure out relations and locations of different heroes.

Could you open a new thread about this? So that we can track this bug individually. Forwarding the issue.