Resolved Crash upon leaving tutorial arena

[RebelDog]

Dear whoever reads this,

So, my game will crash and the crash launcher will pop up whenever I try to start a new campaign and talk to the brother in the tutorial area.
Whether I choose to skip or do the tutorial doesn't matter.
I've looked around on the forum and sites such as YouTube, but to no avail. Other people seemed to experience the same crash, however a named solution of putting every setting to its lowest didn't help me. Also tried making a exception in my antivirus for the game directories (both in documents and in where the actual game is located) to no avail.

Thanks for checking this thread out, hope it's fixed sometime soon.

All the best!


EDIT: screenshots at the moment of crashing

 

[elysebluemoon]

Hi, do you have any mods installed? If yes, can you try disabling all of them and verifying your game files through Steam?

 

[RebelDog]

Hi, do you have any mods installed? If yes, can you try disabling all of them and verifying your game files through Steam?

Hi there, thanks for the reply

Not using any mods, hadn't installed any. Completely vanilla. Also attempted to verify files through Steam, again without results.

 

[elysebluemoon]

Can you give me more info using the template below?

Version:
Installed community-made modifications:
Computer Specs:
OS:
GPU:
CPU:
RAM:
Motherboard:
Storage Device (HDD/SSD):

 

[RebelDog]

Version: e1.4.0 - 21/05/20
Installed community-made modifications: none
Computer Specs:
OS: Windows 10 Pro x64 bits
GPU: NVIDIA GeForce GTX 760
CPU: Intel(R) Core(TM) i7 CPU 860 @ 2.80 GHz (8-core)
RAM: 8,0 GB Winston DDR3
Motherboard: Gigabyte Technology P55M-UD2
Storage Device (HDD): TOSHIBA EXT 1.81 TB

I considered the storage to be the issue, but moving it to another storage station did nothing. Moved it back due to lack of storage space. Thanks for the help, hope to have informed you enough.
All the best

 

[elysebluemoon]

Forwarding this issue to the QA team for further investigation. Thanks for reporting.

 

[elysebluemoon]

I have been informed that this issue has been fixed. Thanks for reporting!