In Progress Crash upon launching game (unplayable)

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Version number
1.0.0
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Dump identifier (optional)
2024-06-09_21.23.15_557b83e59a9a2c03ba35a07b2e862404
Summary:
I am playing with no mods whatsoever, and this is a fresh install of the game on Steam, with newest updates.

I crash about 80% of the time I launch the game immediately. Like, I click play, the splash screen for the game comes up, and then it gives me the "send in the dump file" prompt.

If I keep trying to launch the game, eventually I can get into the menus. I've disabled some things such as VSYNC to see if that was the problem, but did not seem to change anything. Once I click "new campaign" and then go into character creation, I seem to consistently crash upon hitting the first "next" button. For example, I choose my character gender, I can go to other menus like changing hair etc. but then I will crash as soon as I hit that "next" button.

Can you please help with resolving these crashes so I can play the game? I've tried fully uninstalling, removing files from my documents etc. for a fresh go, and after the reinstall I see the same behavior again.

How to Reproduce: Launch the game
Have you used cheats and if so which: None
Scene Name (if related): The start
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10
GPU: RTX 4080
GPU Driver Version: 555.99 - up to date non-beta Nvidia one. I tried on an earlier driver as well and its the same issue. The full version number in dxdiag is 32.0.15.5599
CPU: i9-13900k
RAM: 32GB DDR5
Motherboard: Asus ROG STRIX Z790-A
Storage Device (HDD/SSD): Samsung 980 Pro

Here are some dump files I sent in...

Crash upon launching game: 2024-06-09_01.25.27_557b83e59a9a2c03ba35a07b2e862404

Crash upon launching game (with updated graphics driver): 2024-06-09_21.23.15_557b83e59a9a2c03ba35a07b2e862404

Crash upon character creation "next":

2024-06-09_01.48.38_557b83e59a9a2c03ba35a07b2e862404

2024-06-09_01.56.32_557b83e59a9a2c03ba35a07b2e862404
 
The issue you have reported has been forwarded to our QA team for further investigation. We might need additional information regarding this issue, such as screenshots or videos, save files or dump reports. Thanks for reporting and sorry for any inconvenience!
 
sure, it is easy to reproduce as I just launch the game from a fresh install so happy to provide as many dump files as you want lol
 
I bought and installed the game on Steam but it won't start. In the task manager, I can see that the game is running, but it is not displayed.
3080, 32gb ram, windows10 64bit and ssd
 
The issue you have reported has been forwarded to our QA team for further investigation. We might need additional information regarding this issue, such as screenshots or videos, save files or dump reports. Thanks for reporting and sorry for any inconvenience!
any updates on this? I have never been contacted yet and I still cannot play the game.
 
Hey i have the same issue, but i am assuming its the I9-13900k that is the issue, I have the same and alot of people have been having issues with this CPU, because of power consumption of the CPU itself. Which has resulted in alot of games crashing using UE5 and Directx 12, turning down pl1, pl2 and ICC core max down fixed it for me for some games, but it doesn't work for this game for some reason.
 
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