Resolved Crash on startup after Taleworlds splashart(?)

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Version number
e1.5.5
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Dump identifier (optional)
2021-01-12_03.55.47_683d171af5c992d9e3c99a5de69b09b3

Drath2

Recruit
I start the game the launcher is totally fine and then when it gets to the ACTUAL game before the main menu I get to the Taleworlds Entertainment where the hammer hits the sword and as soon as that's over the game just crashes I've sent in the crash report and it gives me this code (2021-01-12_03.55.47_683d171af5c992d9e3c99a5de69b09b3) once it's done for if I seek help on your forums and I don't know what else to do at this point because I've uninstalled and reinstalled, restarted computer, started in safe mode, updated drivers, onedrive is disabled, windows is up to date, and when I first got the game it worked so I really don't know what could cause it.
 

uçanbiblo

Community Support
Community Support
M&BWBWF&SNWVC
Hello, i have forwarded the issue to the QA team. Meanwhile, please have a look at our Crash Checklist to see if there is any steps you haven't tried yet. Thank you for reporting it in.
 

Drath2

Recruit
I start the game the launcher is totally fine and then when it gets to the ACTUAL game before the main menu I get to the Taleworlds Entertainment where the hammer hits the sword and as soon as that's over the game just crashes I've sent in the crash report and it gives me this code (2021-01-12_03.55.47_683d171af5c992d9e3c99a5de69b09b3) once it's done for if I seek help on your forums and I don't know what else to do at this point because I've uninstalled and reinstalled, restarted computer, started in safe mode, updated drivers, onedrive is disabled, windows is up to date, and when I first got the game it worked so I really don't know what could cause it.
With the new update e1.5.6 I am still having the same issue and I went through the crash checklist and made sure to do it all. Just to be safe the new dump for my crash files is 2021-01-12_22.45.54_683d171af5c992d9e3c99a5de69b09b3.
 

Drath2

Recruit
Still an issue as of 1/27/2021 rather frustrated that I paid full price for a game was able to play and suddenly am no longer able to for no reason as the ONLY thing that changed was the game getting updated, windows 10 updating, and multiple graphics drivers updates (NVIDIA). It's INFURIATING because there's no explanation as to why.
 

uçanbiblo

Community Support
Community Support
M&BWBWF&SNWVC
Hello, we are aware of and working on this issue. Sorry for any inconveniences and thank you for your time.
 

MArdA TaleWorlds

Community Support & Localization
Community Support
M&BWBWF&SNWVC
If you are experiencing a crash after the intro video please try this workaround
Navigate to this folder:
"SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI"
And delete “spriteData.xm”l file and try again. It is not necessary to verify the game files after this. The game will create the file again when it launched again.
 
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