Resolved Crash at launch, need help

dragon2slay · May 17, 2020

Hey, i got this crash when press on play; i have been able to play it before but with the new update im stuck.

elysebluemoon · May 22, 2020

Hi, please send us the documents starting with "rgl_log" and "rgl_log_errors" in the following directory: "C:\ProgramData\Mount and Blade II Bannerlord\logs". You can use a cloud service and post an open link on this thread.

dragon2slay · May 22, 2020

rgl log

Starting new log file...
20 May 2020 Wednesday 21:31 Romance (zomertijd)
Computer: NB-036158 User: seanhardat
Build Version: 229570
Command Args: windowed /singleplayer _MODULES_*Native*SandBoxCore*CustomBattle*Sandbox*StoryMode*_MODULES_ /anticheat
try_to_get_cache_save_privilege result : 1
Loading xml file: $BASE/Modules/Native/ModuleData/project.mbproj.
reading sound_files xml files
file: ModuleData/soundfiles.xml
Loading xml file: $BASE/Modules/Native/ModuleData/soundfiles.xml.
rglShader_manager::read_compressed_shader_cache_package : 0.383252
reading sound_files xml files
file: ModuleData/soundfiles.xml
Loading xml file: $BASE/Modules/Native/ModuleData/soundfiles.xml.
Loading xml file: $BASE/Modules/Sandbox/ModuleData/project.mbproj.
reading sound_files xml files
reading sound_files xml files
Loading xml file: $BASE/Modules/StoryMode/ModuleData/project.mbproj.
reading sound_files xml files
reading sound_files xml files
Loading xml file: $BASE/Modules/Native/ModuleData/project.mbproj.
reading physics_material xml files
file: ModuleData/physics_materials.xml
Loading xml file: $BASE/Modules/Native/ModuleData/physics_materials.xml.
Loading xml file: $BASE/Modules/Sandbox/ModuleData/project.mbproj.
reading physics_material xml files
Loading xml file: $BASE/Modules/StoryMode/ModuleData/project.mbproj.
reading physics_material xml files
Loading xml file: $BASE/Modules/Native/ModuleData/project.mbproj.
reading physics_material xml files
file: ModuleData/physics_materials.xml
Loading xml file: $BASE/Modules/Native/ModuleData/physics_materials.xml.
Loading xml file: $BASE/Modules/Sandbox/ModuleData/project.mbproj.
reading physics_material xml files
Loading xml file: $BASE/Modules/StoryMode/ModuleData/project.mbproj.
reading physics_material xml files
Selected graphics adapter: [0] Intel(R) HD Graphics 520

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

Dump generation canceled by the user.

dragon2slay · May 22, 2020

error

Starting new log file...
20 May 2020 Wednesday 21:31 Romance (zomertijd)
Computer: NB-036158 User: seanhardat
Build Version: 229570

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

<##########################################################################################>

#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2537252
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:2536888
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1535620
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:1532448
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593542
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5593887
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5594506
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:5592225
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:971619
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:318132
#igc64.pdb@{B59F1AB0E4CA4700811794AC6FE3B6A5} (1): 0:286161
#igd10iumd64.pdb@{FC84C24A6A684B3C88439A9C8032671F} (1): 0:2156286
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:198701
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:214468
#kernel32.pdb@{B6F0E183C96D92A697EFA1F4B153B815} (1): 0:97236
#ntdll.pdb@{65BF2921C7711F6D117E9FACA8EB7F66} (1): 0:446065
-----------------------------------------------
No managed frames available.

Dump generation canceled by the user.

dragon2slay · May 24, 2020

hello?

elysebluemoon · May 27, 2020

Forwarding this issue to the QA team for further investigation. Thanks for reporting.

elysebluemoon · Sep 10, 2020

I have been informed that this issue has been fixed. Thanks for reporting!

Resolved Crash at launch, need help

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