Resolved Crash after start the game

[eddytroy]

Recently, after a little time without playing the game, I've back and updated the game. But, when I start the game, before even come to the main menu, the game crash. The game load, the scenes before the main menu play (sponsors, the sword forge, etc) and then, the game just crashs.
I've tried all the options in the Crash Checklist and the Common Issues and Workarounds, but nothing really worked for me. Any help will be apprecieted. Thanks!

Dump identifier: 2021-05-29_13.38.54_98862e8cdb6adb6093da9b02574a9564

Summary:
How to Reproduce: Just start the game.
Have you used cheats and if so which: No.
Scene Name (if related): Before Main Menu.
Media (Screenshots & Video): At the end of post.
Computer Specs:
OS: Windows 10 Home 64-bit
GPU: NVIDIA Geforce GTX 1060
GPU Driver Version: 466.47
CPU: i7-7700HQ 2.80 GHz
RAM: 16GB
Motherboard: Sienta_KLS
Storage Device (HDD/SSD): ST2000LM007-1R8174 2TB

Screenshots of the erros:

 

[uçanbiblo]

Hello, i will forward the issue to the QA team. Thank you for reporting it in and for your time.

 

[uçanbiblo]

Hey, can you please check if there is a file named "spriteData.xml" in the "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI" address and delete it? If you still can't start the game afterward, verify the integrity of the game files and try again. Please let me know if this step helps with the issue.

 

[Elenon]

Hey, can you please check if there is a file named "spriteData.xml" in the "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI" address and delete it? If you still can't start the game afterward, verify the integrity of the game files and try again. Please let me know if this step helps with the issue.

Hey ! Since nearly a month I had the exact same issue. So i just tried what you wrote above and deleted this file... And it works perfectly fine ! thank you very much. At the moment I went through the character creation process without any issue, and I loaded the map well too. But the game seems to be a bit laggy... I didn't play it since a while so I don't know if it's normal. Anyway, thank you for your help !

 

[uçanbiblo]

Hello, i am glad the problem is solved. For the performance issue, we have a special performance build to check for these issues by collecting telemetry data. Can you switch to that build, test your performance and send us your data?

1. Switch to “perf_test” from the Steam betas tab. You can find more info about it here.
2. Open the game as usual and proceed to the stage where you are experiencing performance issues.
3. Before the performance issues start, toggle the profiling tool by holding the “right shift” and pressing the “T” key.
4. Record for 20-30 seconds, press the toggle key combination again. Please keep in mind that, the more you record, the more upload time it will require.
5. Find the "test.tmcap" file in the "...\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client" folder. You can find the "Mount & Blade II Bannerlord" folder inside Steam’s application library folder.
6. Finally, upload the file to the "upload.taleworlds.com" site. Please write your username and this threads URL into the description box so that we can find it easier. It is appreciated if you provide more information about your PC, what you were doing while the game was recording and your graphics configuration. If the data you are trying to upload is too big or the site fails to upload, you can use an alternative site to upload your data. If you choose to do that please left a reply to this thread with the download link.